OnPoint Medical Group is searching for an outstanding Medical Receptionist to join our OnPoint Urgent Care team! Come join a great group of medical professionals as our network continues to grow!
OnPoint Medical Group is a physician-led network of skilled Primary and Urgent care providers who are committed to expanding access to quality healthcare in the most effective and affordable manner possible.
Our “Circle of Care” has one primary goal – to ensure the health and wellness of members and their families. We do this by providing access to a comprehensive menu of medical services from one unified physician group in their neighborhoods. With doctors, nurses, specialists, labs and medical records all interlinked and coordinated, patient care has never been in better hands.
SUMMARY
Responsible to greet patients, activate patient files, and move patients through a pre-determined protocol, on a walk-in basis, at an OnPoint Medical Group Urgent Care clinics.
1.Responsible for greeting incoming patients in a friendly and professional manner and completing the check in procedures by following the established guidelines.
2.Responsible for all answering incoming calls in a friendly and professional manner and routing to the appropriate party.
3.Completes administrative duties that ensure the patient’s visit is smooth, billing can be processed in a timely manner, and front office remains clutter free and organized. This includes collecting co-pays, deductibles, coinsurance and collecting on balances.
4.Responsible for scanning all paperwork and balancing TOS (Time of Service) collections by the end of the business day.
5.Attend meetings and/or trainings as requested. In person and online training will be required.
6.Follows all OSHA, HIPAA standards, policies and procedures.
7.Performs duties to achieve or exceed established service standards.
8.Punctual and regular attendance is an essential responsibility at OMG.
9.Ability to follow instructions and respond to management direction.
10.Ability to work in a group but complete assigned tasks individually.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Education/Experience
Preferred Education/Experience
CUSTOMER SERVICE EXCELLENCE
LANGUAGE SKILLS
MATHEMATICAL SKILLS
REASONING ABILITY
APTITUDES AND TEMPERAMENTS REQUIRED
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities
JOB ELEMENTS/WORKING CONDITIONS
WORK ENVIRONMENT
The above statements describe the general nature and level of work performed by people assigned to this classification. They are not an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
OnPoint Medical Group is an EEO Employer.
BENEFITS OFFERED
Salary: $17 – $21 / hour
The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.
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