Area of Specialization
Reports and records
Invoices
Correspondence
Contracts
Charts, tables, graphs and diagrams
Specific Skills
Type and proofread correspondence, forms and other documents
Schedule and confirm appointments
Determine and establish office procedures and routines
Answer telephone and relay telephone calls and messages
Answer electronic enquiries
Compile data, statistics and other information
Order office supplies and maintain inventory
Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
Set up and maintain manual and computerized information filing systems
Work Conditions and Physical Capabilities
Repetitive tasks
Attention to detail
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