opentext Hiring for Sr. Project Manager Job at Remote, Australia Full Time

OPENTEXT – THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

The Opportunity:

We are looking for a Senior Project Manager to work as part of the Professional Services team.

You Are Great At:

• Drive, direct, and manage high profile Professional Services engagements for OpenText strategic clients within the Client Delivery Management team.
• Be the focal point for the customer relationship as it relates to delivery
• Take responsibility for day-to-day project management for our client’s by leading/influencing a matrixed team which may include local dedicated and remote leveraged staff.
• Use best practice methodologies, processes, and tools to provide committed OpenText services.
• Review and approve all program deliverables, interprets the contract/SOW, serves as the primary escalation point for client personnel, and act as the key resource held accountable for quality of delivery and customer satisfaction.
• Ensure the mission critical requirements of the customer are met through thorough understanding of their business requirements and objectives.
• Charged with owning customer(s) from contract through steady state to include being the key contact for delivery, change management, service level reporting, customer satisfaction and assisting with growing revenue within the customer.
• Manage the resolution of risks, including taking a lead role in organizing inter-departmental meetings to resolve customer issues and drive cross-functional issues to closure.

What is takes:

• 5+ years of industry engineering experience, with at least 5 years in a management or project management position
• Proven track record of successful implementation project management of mid to large size projects

• PMP/Prince 2 certification

• Agile project management training and experience required.
• Experience with project management of several concurrent projects for commercial operations, security and service management.
• Strong interpersonal and collaborative problem solving skills are required.
• Ability to organize, define charter, plan and create a team environment that will lead into a team motivated to deliver.
• Effective facilitation skills for participatory decision making.

OpenText’s efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact [email protected].

Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office. Accommodations may be available for specific roles.