OPPORTUNITIES, INC Hiring for Administrative Assistant/Sales Support Job at Fort Atkinson, WI Full Time

Growing Fulfillment Center located in Jefferson County needs YOU to join our Team!

As the Admin/Sales Support Specialist, you will be responsible for the daily processing and coordination of customer fulfillment orders.

Essential Duties and Responsibilities include the following:

• Ensures order fulfillment is accurate using a strong attention to detail.

• Update and maintain Excel spreadsheets and confirm accurate order data.

• Provide superior customer service and consistent communication between internal and external customers.

• Coordinate customer shipments and fulfillment orders.

• Use Navision (ERP) system, websites and different software applications to process customer orders.

• Produce shipment paperwork necessary to fulfill customer-shipping requirements.

• Research low cost transportation options by maneuvering through logistic websites.

• Proficient in electronic order and cloud-based shipment software for online processing and inter-department fulfillment operations.

• Interface between Shipping and customers concerning shipping rates, fulfillment of backorders, and on orders with special restrictions and handling requirements.

• Communicate effectively with internal and external customer’s job details, inventory adjustments and other concerns that arise in order to meet the customer’s needs.

• Back-up to all areas of the process as needed.

• Verify clerical/computer computations against physical stock counts, adjusts errors, investigate, and report reasons for discrepancies.

• Maintain a positive “can-do” attitude and actively contribute to the growth and success of fulfillment operations.

• Take orders, giving pricing information, determining appropriate shipping methods, routes and rates.

• Other work-related duties as assigned.

Qualifications:

• Strong knowledge of mailing software programs, order fulfillment processes, functionality of shipping process and ability to run reports.

• Proficient with Microsoft Office and Excel.

Education and/or Experience

Associates’ degree from two-year college or university; and/or one to two years related experience and/or training; or equivalent combination of education and experience.

Job Type: Full-time

Pay: $35,000.00 – $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Fort Atkinson, WI: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: One location