Option One Plumbing is a locally owned and operated plumbing company with branches in California, Arizona, North and South Carolina. We are looking for the right candidate to help target our marketing goals to expand our brand and customer base.
Our growing business is looking for skilled problem solvers to join our team as an Online chat specialist (Entry Level). We need an enthusiastic individual who can chat online with visitors and answer any questions they might have while visiting a website. The successful candidate will offer quick and accurate assistance to customers.
The Online chat specialist reports to the Online Chat Manager and will be responsible for providing a variety of customer support related duties for the company and our clients. This person will interact daily with visitors on our client’s websites via (Online chat software) and will be expected to provide exceptional customer support in real-time. They should be capable of hand multiple incoming requests for information. This person will be expected to continually demonstrate an ability to stay calm under pressure while providing enthusiastic customer service.
This position is also a remote position in which you will be working from home.
Company equity program
Medical, dental, life and vision insurance
Unlimited paid time off
Paid family leave
Reimbursement for education and professional development
Employee assistance program
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