Optum Hiring for Call Center Receptionist Job at Nashville, TN Full Time

Your mission is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service.

The Call Center Receptionist is responsible for and not limited to:

• Exhibits empathy, courtesy, competence, efficiency and care.
• Schedules appointments and procedures, following standard guidelines.
• Uses Multiple computer and phone systems to fulfill patient needs over phone.
• Advises patients of their responsibilities regarding insurance and referral information.

Requirements:

• High school diploma or equivalent.

• More education or experience may be preferred.

• Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.

• Understanding of company products, services, and policies.

Job Type: Full-time

Pay: From $26.00 per hour

Interested in learning more? Let’s talk about our opportunities and your career growth!