Optum Hiring for Central Medical Records Technician – Telecommute Job at Detroit, MI Full Time

OBJECTIVE

The Central Medical Record Technician will be a critical member of the Revenue Management team, supporting multiple markets across the organization. The position will be responsible for obtaining external medical records from community providers through a combination of outreach to provider offices and searching online electronic databases. The technician will also be responsible for conducting centralized initiatives for the Revenue Management Department related to Quality operations, Risk Adjustment operations, and medical record collection. This role requires technical proficiencies and the ability to apply critical thinking to a variety of systems, platforms, and technologies.

SUMMARY

• Perform outreach to provider offices, clinics, and hospitals to obtain medical records to help support market activities related to patient care, quality, and risk adjustment
• Access remote Electronic Health Records systems to obtain patient records while adhering to HIPAA regulations and external system rules
• Process incoming records according to standard procedures, including renaming, splitting files, scanning paper documents, processing external storage devices, categorizing, and uploading records
• Perform quality reviews of retrieved medical records to determine completeness and accuracy as well as basic reviews of records to identify risk adjustment and/or quality targets
• Market Support including communicating with market team members and leadership
• High school education or equivalent experience.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent
• MA certification or experience as a Medical Assistant in a physician office setting preferred but not required
• Experience working in a rapidly growing company or division with geographically dispersed business units and/or customer service experience is a plus
• Experience working with cross-functional teams and influencing without authority
• Proven track record demonstrating leadership skills, critical thinking, proactive operational excellence, and problem solving

UnitedHealth Group is working to create the health care system of tomorrow.

Already Fortune 6, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we’re doing a lot of good.

Through our family of businesses and a lot of inspired individuals, we’re building a high-performance health care system that works better for more people in more ways than ever. Now we’re looking to reinforce our team with people who are decisive, brilliant – and built for speed.

Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.