Oracle Hiring for Manager, AMO Solution Services at Raleigh, North Carolina Full Time

Job Description

High-Level Overview

The Account Management Organization Solution Services (AMOSS) team is responsible for assisting the Account Management Organization (AMO) to maximize Annual Recurring Revenue (ARR) while setting the groundwork for continued success in optimizing the customers experience through the various service offerings that are available through our Customer Success Organization. AMOSS Team Members provide consultative, product and industry thought leadership during the sales cycle. They do this by identifying customers’ business objectives and aligning those to our service offerings. This includes scoping/sizing, estimating, documenting, and communicating the customers’ solution and services strategy. AMOSS Team Members work with a variety of stakeholders including prospect’s C-Level executives and Oracle NetSuite’s Account Executives, Solution Architects, Delivery and Sales Leadership.

This manager-level position is responsible for leading a team of 8-10 pre-sales solution consultants to engage with our AMO Sales Team in selling software and professional services. An AMOSS Manager has 8+ years of technology implementation/project manager/consulting experience and industry expertise. An AMOSS Manager leverages this experience to coach AMOSS Solution Principals to become strong pre-sales consultants and to provide deal support to our Mid-Market sales teams. An AMOSS Manager should have a passion for coaching and mentoring, fostering cross-team collaboration, and team building.

Preferred Entry Qualifications/Skills include:

• Bachelors’ degree preferably in Business, Accounting, Computer Science, Software Development or equivalent career experience

• 8+ years of relevant experience

• Demonstrates high emotional intelligence as a leader

• Above average ability to effectively communicate verbally and in writing (in English)

• Knowledge of Oracle NetSuite products and industries or equivalent ERP consulting/project management experience

• Ability to coach and mentor others

• Ability to work under pressure, meet deadlines, and manage multiple workstreams

• Ability to work independently and collaboratively

• Takes initiative and must always have positive/professional attitude

Responsibilities

Responsibilities include:

• Driving Customer Success sales and supporting the related software license sales cycle.

• Managing your team’s deal portfolio and forecasting hours sold.

• Coaching and mentoring team members to optimize sales savvy and NetSuite knowledge.

• Guiding team through career development, goal setting, and performance evaluations.

• Building strong working relationships with the sales and delivery teams.

• Managing deal flow and responding to staffing and availability issues.

• Identifying and resolving issues.

• Identifying and implementing process improvements.

• Assessing the changing market environment, including competitive landscape and evolving prospect needs, and implementing tactical and strategic initiatives to effectively respond.

• Ensuring that operational policies are followed and that business objectives are achieved.

• Responsible for operational metrics and business results for assigned area of responsibility. Typically manages individual contributors and/or entry-level managers.

• Providing executive sponsorship on deals to support the sales motion.

• Participating in the overall development and improvement of AMOSS as an organization.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the United States only

Hiring Range: from $76,200 to $199,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

This job requires proficiency in the English language. Oracle is a global company with operations in dozens of countries around the world and our teams, including the team this position is part of, are comprised of individuals located in various jurisdictions. As is required of employees in all jobs at Oracle in North America, candidates for this position are required to understand, and communicate, in English so that in the course of performing their work, they can interact with teammates in other locations who are not fluent in the French language.

About Us

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer