Orikan Looking for Service Technician at Auckland, Auckland, New Zealand Full Time

Orikan is a world-class provider of a complete range of parking, banking, retail, and cash handling technology solutions that support real communities. From meters, maintenance and sensors to infringement management, digital permits, smart payment applications, compliance and analytics: we provide a one-of-a-kind, industry-leading suite of services and solutions.

Description:

Key Accountabilities

• Provide Orikan Field Support incl. First-line and Second-Line investigation, diagnosis and resolution on Orikan equipment
• Provide Preventative Maintenance, installation and training support services on Orikan equipment.
• Escalate Incidents and Service Requests that they cannot resolve within agreed timescales.
• Co-ordination of Orikan spare part stock carried, regular stock takes.
• Update Service Request Management System with timely and accurate information on problem resolution.
• Comply with all standards, procedures, controls, and policies (Orikan Health and Safety, First Aid, Company Vehicle, Internet, Dress code, Service Support Policies etc)

Skills and Experiences:

Must Have’s

• Technical background in IT
• Full NZ driver’s license
• Willingness to travel within New Zealand and internationally
• Proficient communication skills both oral and written
• Ability to work on call on a rotational basis (on-call allowances provided)

Desired

• Background in electromechanical

Perks

• Company vehicle provided
• Car park provided
• Opportunity to Travel