OrthoArkansas, PA Hiring for Financial Counselor at North Little Rock, AR Full Time

A Financial Counselor primary responsibility is to complete financial estimates for surgical and nonsurgical procedures. They will work directly with the patient to ensure payment of delinquent accounts. They will act as a liaison between the patient and the provider to ensure payments are made as per the Ortho Arkansas Financial Policy.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Review all surgical and procedures for assigned physicians to determine benefits and estimated patient responsibility. This duty is performed daily, about 100% of the time.

2. Communicates with the patient their estimated portion and arrangement of prepay. This duty is performed daily, about 100% of the time.

3. Communicates with OASC regarding benefits and prepay for upcoming surgeries. This duty is performed daily, about 50% of the time.

4. Handles any questions related to the patients account from staff or patients. This duty is performed daily, about 100% of the time.

5. Collects any outstanding balances on patient accounts. This duty is performed daily, about 100% of the time.

6. Negotiate and strategize patient payment arrangements. This duty is performed daily, about 100% of the time.

7. Educate patients about payment options and financial assistance. This duty is performed daily, about 100% of the time.

8. Appropriately document and report payment information. This duty is performed daily, about 100% of the time.

9. Appropriately follows Financial Policies as established by Organziation. This duty is performed daily, about 100% of the time.

10. Reviews accounts for placement with collection agency. This duty is performed daily, about 30% of the time.

11. Communicates directly with collections agency on payments made on collection accounts. This duty is performed daily, about 30% of the time.

12. Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience.