Osborne Recruitment Hiring for Call Centre Agent Job at Cork , Ireland Full Time

Are you customer orientated, enthusiastic, have great communication skills and want to work for a warm, friendly and diverse environment?

As a Call Centre Agent, you will provide service support to customers in the financial services sector of a global bank via email and telephone. As CSR you have a high level of communication and interpersonal skills to answer questions, resolve issues, queries, and task in a timely and efficient manner.

Main Duties:

· Provide information on Pension Payment and Payment Methods.

· Provide Information and Advice to our Customers.

· Resolve all Queries.

· Answer all Questions on International Payments.

Required Skills:

· Minimum 6 months experience in a Customer Service /Telesales corporate environment, in finance, bank, payments or pension sector. Full training will be provided.

· Excellent Knowledge of Microsoft Office.

· Fluent in English.

· Completion of Diploma, a Degree Course in Banking, Accounting or Business Studies or relevant certificate highly desirable.

· Ability to thrive in a fast-paced environment.

· Excellent communication skills, both verbal and written.

· Have a proactive to self-development and progression.

· An ability to prioritise tasks and work to strict deadlines and effectively manage time.

· Possess Excellent attention to details.

· Ability to deliver high standards of quality.

· Have a logical approach to problem solving.

Job Types: Full-time, Permanent, Temporary
Contract length: 6 months

Salary: €22,500.00-€28,300.00 per year

Additional pay:

• Bonus pay
• Overtime pay
• Performance bonus

Benefits:

• Flexible schedule
• Private dental insurance
• Sick pay
• Work from home

Schedule:

• 10 hour shift

Experience:

• call centre environment: 1 year (preferred)