Pacific Program Management Hiring for Workplace Manager II at Seattle, WA Full Time

Classification: Salary, Exempt

Reports to: Workplace Manager Lead

Location: Seattle, WA

Are you interested in working for a company that helps clients reimagine their workspace and are leaders in their industry? If you are savvy, caring, inventive, nimble, and resourceful, you need to read on.

Pacific Program Management (PPM) is looking for a Workplace Manager II in Seattle to sit on site and support a client campus program. This is a new position based on a continued increase of work. You will be supporting the regional account team in the Seattle market to support the existing space occupancy and data management.

You are organized and have exceptional interpersonal savvy skills. You are agile and adaptable to whatever situation arises. You have the confidence and ability to take on challenges on your own. You are self-motivated, willing to learn, and have strong relationship skills. You will work towards being an expert in moves and building launches. You are tech savvy in learning client and internal platforms. You have good business acumen and great problem-solving skills all the while not being afraid to ask questions when necessary.

Fast forward a year, what will you be doing?

You have become Subject Matter Expert (SME) space planning. You will lead the existing space occupancy planning and data management, small move projects (including individual, transfer and leaves) and is a customer-facing representative for the clients’ Global Real Estate and Facility Management team. You will communicate clearly with all parties involved in a project, including key stakeholders, internal customers, team members and vendor partners and lead a project team around a common set of goals. You demonstrate exceptional customer service, teamwork, and attention to detail in order to insure client satisfaction. You are responsible for direct reports and may report on a campus or smaller region of sites.

How will you get there?

30 days:
Meet the client and start building relationships with internal and external stakeholders

Basic understanding of PPM services and team dynamic

Learn to navigate client and internal systems

Engaged and proactive in training and actively learning

Learn and begin to embody the PPM culture, brand, and messaging

90 days:
Perform space planning, with manager as resource

Run reports to retrieve occupancy, floor plan and furniture data

Establish relationship with key stakeholders and internal partners

Solid understanding of all client and internal platforms and software

Take lead on projects as delegated by manager

Establish cadenced syncs with direct report(s)

6 months:
Resolve seating requests for client

Built strong relationships with internal and external partners

Knowledge and understanding of all assigned client business lines

Knowledge and understanding of all vendor partner duties

Assist with recruiting and hiring of new team member as needed

Collaborate with team to develop and implement key performance metrics

What you will Need:
Bachelor’s degree (BA/BS/BEng/BArch)

4-7 years of related experience

Previous space occupancy planning or data management experience preferred

Experience with computer-aided facility management (CAFM) experience a plus

Proficiency with MS Office Suite (Outlook, Excel), and other data management software

Must be able to inspect design plans and documents for accuracy

Roles requires daily communication with client and team members

Must be able to exchange accurate information at various levels, demonstrating the ability to build consensus for decision-making

Maintains a courteous and professional manner, works well in a team environment

Periodical evening and weekend work required during building opening, relocation and employee move projects

Pacific Program Management (PPM) is a fast-growing, real estate program management company that helps companies reimagine their workspace to enable the potential of people. Our people-centric approach guides everything we do to create, implement, and operationalize customized workplace strategies to help clients achieve their business goals. Delivering an integrated solution through our three service lines of workplace consulting, capital project management, and transition and relocation management, PPM gives clients the confidence to focus on what they do best.

People are at the heart of everything we do. We believe in building great teams that thrive in a fast-paced, collaborative, and fun environment. Every member of the team has an integral role to play and has a direct impact on our future success, as well as the success of our clients and partners. We are rooted in values, our foundation is bult upon our STIHL values of Service, Trust, Integrity, Honesty & Leadership in our everyday actions, these values are our foundation.

Committed to achieving success for our clients, we are also committed to our communities and each other. Our diverse team regularly participates in philanthropic events and volunteerism, with a company commitment to donate 1% of all revenue to non-profits serving communities where we work. And in everything we do, we have fun! Because we recognize the mission of reimagining the potential of people starts with ourselves.

Founded in 2009, PPM is headquartered in Seattle with operations across the country including San Francisco, Los Angeles, New York, and Washington DC.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Because everything we do and everything we are points to our purpose- to reimagine the potential of people and space.