Overview
The Los Angeles Real Estate and Construction Lending Group Loan Assistant performs a variety of administrative and maintenance functions necessary to support the issuance and servicing of secured and unsecured loans.
Responsibilities
Assist Group by providing administrative support as assigned for all aspects of servicing the portfolio;
Provides routine customer service for customers;
Answers phones and responds to emails, as appropriate;
Process and document loan advances, loan payments, and wire requests;
Inter-branch delivery and mail pick up;
Assist Loan Processors with various loan processing duties;
General offices duties such as filing, copying and scanning, etc;
Performs research and any other miscellaneous duties or projects as assigned;
Perform other duties as assigned.
Qualifications
Required:
Minimum 2-3 years of clerical experience.
High Scholl Diploma or equivalent
Strong customer service skills required. Must be comfortable communicating verbally and in writing with other Bank employees, Bank customers and third party vendors and agents.
Above average time management skills.
Ability to handle high volume of work, quickly and accurately.
Ability to work independently and in a team environment.
Strong judgment, communication, organization skills and detail oriented.
IBS Insight, Vision Content and nCino knowledge preferred.
Intermediate computer skills including MS Work, Outlook and Excel.
Knowledge of applicable Bank policies, compliance laws, rules and regulations.
Physical Requirements:
Local travel may be required
Role requires sitting or standing in front of a computer monitor for prolonged periods of time in a fixed neck position.
Constant use of a computer or other office equipment resulting in repeating motions of the hands and wrists.
Light work that may include moving objects up to 20 pounds.
Job Locations US-CA-Beverly Hills
ID 2021-2096
Type Regular Full-Time
Equal Opportunity Employer
PacWest Bancorp and its affiliates are fully committed to the principles of equal opportunity and diversity. We take pride in building a workplace culture where all employees feel supported and respected, and have equal access to career and development opportunities without regard to race, religion/creed, color, national origin, age, marital status, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity/expression, sexual orientation, veteran status, physical or mental disability, medical condition, military status, genetic information, or any other characteristic protected by federal, state or local laws.
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