Park Hotel Kenmare Hiring For Hotel Receptionist at Kenmare, County Kerry Full Time

Nestled peacefully in an idyllic setting overlooking Kenmare Bay in South West Ireland the 5 star Park Hotel Kenmare, Co. Kerry is at one with nature.

Dating from 1897 each of the 41 Bedrooms enjoy a spacious sitting area furnished with antiques and objects d’art while most have a full water view or private veranda.

The Dining Room with its stylish Champagne Bar, acclaimed menu and service is classical in every sense of the word.

Totally dedicated to resident guests this Kerry hotel has no meeting or banqueting facilities to distract the young and professional staff away from caring for residents.

After a heavenly day touring the coastal roads, playing some of the world’s best golf courses or surrendering to the holistic pleasures of SÁMAS, the hotels Deluxe Destination Spa, evenings can be spent watching the legends of the silver screen in The Reel Room, a 12-seat cinema showing some of the great classics nightly.

From its conception SÁMAS was designed to soothe and revive the tension, stress and fatigue that fill our every day.

Even in ancient Ireland they had a Gaelic word for such experiences SÁMAS, indulgence of the senses.

Today you can enjoy the virtues of this bygone age in a special and quite unique place that blends healing and therapeutic traditions from the East and West with the life inspiring scenery of Kerry to revive the body, mind and soul.

Job Description

Main Job Duties and Responsibilities

Telephone answering and redirecting

Complete Room Reservation bookings

Complete Food & Beverage Reservation bookings

Concierge Services – Sound Local knowledge on attractions and services

Provide a Warm Welcome to our guests on their arrival to Park Hotel Kenmare

Introduce our Guests to the the hotel facilities and services.

Escort them to their room

Accurate Cashiering and Billing duties

Good Written communication completing with emails and letters

Complete Voucher requests

listen and respond to guest queries and requests both in-person and by phone

provide accurate information about local attractions and services

Communicate with Housekeeping and Maintenance to address any guest request.

Follow the Park Hotel Kenmare 5 Star BEs t Practices along with Realis & Chateaux 5 Star guidelines

Qualifications

Customer service orientation

Attention to detail and accuracy

Planning and organizing

Ability to multitask and prioritize

Professional appearance and attitude

Effective verbal and written communication skills

Ability to handle stress and stay calm under pressure

Conflict resolution skills

Decision making and judgment skills

Team work

Flexible regarding work schedules

Ability to respond appropriately to diverse customers and guest

Additional Information

Complimentary Healthy Meals on duty

Uniforms

Family & Friends discount rates in all properties

A day off on the day after your birthday to celebrate properly

Cylcle to Work scheme

100.00 Kenmare Living Voucher Annually

Discounted rates with Five Star Fitness

Excellent Training and Personal development

Potential to gain experience in sister properties and departments