Park Hyatt Washington Hiring for RESERVATIONS COORDINATOR at Washington, DC Full Time

Candidate will manage group and individual reservations and group rooms inventory as part of the convention services process, specifically:

Establish initial contact with customer at file turnover

Maintain relationship with customer, up to arrival, for all matters pertaining to guest room usage, including obtaining no-show and wash history, obtaining and managing changes to rooming lists, and tracking and managing the inventory for individual call-in groups.

Prepare and submit group rooms recap reports, including the tracking/posting of group comps, and rebate/commission calculations.

Additional Benefits Include:
Medical, Dental and Vision Insurance after only 30 days!

401(k) Retirement Matching Plan (up to 4%)

Complimentary room stays at Hyatt Hotels all over the world

Discounted F&B when staying at Hyatt Hotels

Paid Time Off

Highly competitive salaries and incentives

Educational assistance programs,

Training programs

Complimentary Employee Meals

And even more!

Qualifications

Expert knowledge of Word, Excel and Encore/Spirit

Excellent multi-tasking and organizational skills

Excellent time-management skills

Excellent customer service and interface skills

Understanding of rooms merchandising and yield management processes