Patriot Enterprises LLC Hiring for Military Personnel Specialist Job at Fort Wainwright, AK Full Time

Military Personnel Specialist
FLSA Class: SCA FTE
Location: Fort Wainwright, AK

DUTIES AND RESPONSIBILITIES:

• Provide exceptional customer service to members of the Armed Forces, family members, civilians, and contractors. Assist customers, advise eligibility requirements, and process applications to determine eligibility.
• Provide products in the format requested on various MS Office tools including word, Excel and PowerPoint
• Selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals, primarily the Standard Operating Procedure (SOP) guide. These basic tasks may be associated with personnel accounting, Emilpo, Military Personnel Files, Soldier Readiness Processing, Reassignment Processing, In/Out Processing, Enlisted Personnel Promotions, Personnel Actions, Personnel Manning, Transition Processing, Pre/Post Retirement Services, Customer Service to Casualty Assistance and Emilpo Operations and Maintenance and Training.
• Track and meet required suspense for products, reports, and deliverables
• Recognized problems are referred to others.

QUALIFICATIONS / EDUCATION / SKILLS:

• Support service/customer service experience
• Military background/familiarity preferred

MISCELLANEOUS:

U.S. Citizen required. Must pass an extensive background investigation

Military Personnel Specialist

DUTIES AND RESPONSIBILITIES:

• Provide exceptional customer service to members of the Armed Forces, family members, civilians, and contractors. Assist customers, advise eligibility requirements, and process applications to determine eligibility.
• Provide products in the format requested on various MS Office tools including word, Excel, and PowerPoint
• Selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals, primarily the Standard Operating Procedure (SOP) guide. These basic tasks may be associated with personnel accounting, Emilpo, Military Personnel Files, Soldier Readiness Processing, Reassignment Processing, In/Out Processing, Enlisted Personnel Promotions, Personnel Actions, Personnel Manning, Transition Processing, Pre/Post Retirement Services, Customer Service to Casualty Assistance and Emilpo Operations and Maintenance and Training.
• Track and meet required suspense for products, reports, and deliverables
• Recognized problems are referred to others.

QUALIFICATIONS / EDUCATION / SKILLS:

• Support service/customer service experience
• Military background/familiarity preferred

MISCELLANEOUS:

U.S. Citizen required. Must pass an extensive background investigation.

Our Equal Employment Opportunity Policy:

Patriot Enterprises is an equal-opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state, or local law.

As a federal government contractor, all employees will be required to be fully vaccinated for COVID-19 in compliance with DoD guidelines. All candidates applying for Patriot Enterprises LLC positions must attest to being able to meet this requirement to be considered for employment.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Relocation assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Leavenworth, KS: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you willing to undergo a background check, in accordance with local law and regulations?
• Do you have experience working in/or around Military Personnel?

Do you have a min. of 5 years of customer service experience?

• Have you ever used or accepted employment under a different name? If yes, please identify the name(s).
• Have you ever been disbarred or suspended from working with the Federal government?
• Are you related to any current Patriot Enterprise employees?
• Are you being referred by a current Patriot Enterprise employee? If yes, who?
• Have you ever been a Patriot employee?

Experience:

• Clerical: 5 years (Preferred)
• Administrative: 5 years (Preferred)

Work Location: One location