Job Description Summary: What you need to know about the role Drive end-to-end cyber fraud investigations that impact PayPal and the global user community through risk identification, data analysis, stakeholder engagement and conduct of root cause analyses. This role requires a self-starter with the ability to think critically and strategically when handling investigations, seeing beyond the initial facts presented and reviewing information thoroughly and in a highly organised manner to drive an investigation to conclusion. Additionally, it requires the ability to operate independently, manage multiple competing priorities with difficult deadlines, and exhibit a sense of urgency when necessary. Meet our team Global Investigations (GI) is seeking a highly talented, self-motivated, and analytical individual to join the Cyber Fraud Investigations Team (CFI) under the Global Financial Crimes & Customer Protection (GFC&CP) Program. The mission of CFI is to ensure the financial and reputational resiliency of PayPal and its subsidiaries through the resolution of complex investigations into incidents of fraud. This role provides an opportunity to work alongside leading investigations professionals in collaboration with law enforcement, private sector partners, and a broad array of internal stakeholders.
Job Description:
Your day to day
Shape and execute comprehensive, high quality end-to-end investigations to identify complex fraud patterns, trends, and typologies impacting PayPal and the global user community. Communicate findings concisely, accurately, and clearly to all levels of leadership.
Drive investigations to a timely conclusion following the completion of a comprehensive analysis of information across multiple platforms and jurisdictions.
Identify potentially suspicious activity and fulfil time-sensitive regulatory filing obligations, including writing and filing Suspicious Activity Reports/STRs.
Conduct deep-dive root cause analyses that consider policy and product opportunities, and clearly and succinctly identify contributing factors.
Lead engagement and partner with internal stakeholders and external partners in thinking and acting critically to identify opportunities for collaboration, raise awareness of investigative findings, and develop recommendations to mitigate risk.
Stay current with internal policy changes and industry practices. Seek opportunities to participate in enhancing current policies and controls in support of the mission and purpose of Global Investigations.
Lead direct engagement and support law enforcement, where applicable, to include guidance on providing proper legal process, as well as drafting crime reports, victim declarations and witness statements. Provide court testimony, as needed.
Your way to impact
Proven ability to develop and execute investigative strategies.
Results oriented with the ability to identify the long-term effects of decisions/solutions on customers and the business.
Collaborative with excellent project management and organizational skills.
High level of integrity, professional judgment, and commitment; able to maintain composure under pressure and make sound decisions.
Self-motivated, team player, energetic personality, curious, focused, committed, able to work efficiently in a fast-paced, changing environment and manage competing priorities.
Advanced understanding of cybercriminal tactics, techniques and procedures impacting the financial services industry.
Familiarity with regional Anti-Money Laundering regulations and guidance (e.g., the Bank Secrecy Act, 5AMLD and USA PATRIOT Act).
What you need to bring
Minimum of five years’ professional experience, conducting investigations related to cyber-enabled fraud (preferred), cybercrime, complex fraud/AML and/or other financial crime.
Experience in cryptocurrency-related investigations a plus.
Proven ability to analyse large amounts of data to report critical information.
Ability to understand opposing points of view on highly complex issues.
Experience working with data acquisition and forensic examination.
Advanced data query and analysis skills (SQL, SAS, Teradata, Hadoop, Splunk, I2, Maltego etc.)
Proficient in the use of a personal computer and its applications, including Windows and Windows-based applications (Word, Excel, PowerPoint, etc.).
Open-source intelligence gathering and research experience a plus.
Prior law enforcement and/or prosecution experience a plus.
Candidates should have prior end-to-end investigative experience with cyber-enabled and complex fraud/AML typologies.
CAMS designation a plus.
Travel, as needed.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com
Who We Are:
To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx
PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].
As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.
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