Commercial Operations Specialist
Job Category: Finance
Location: US – Arizona – Remote | US – Colorado – Remote | US – Massachusetts – Cambridge | US – Nevada – Remote | US – New Mexico – Remote | US – Oregon – Remote | US – Texas – Remote | US – Utah – Remote | US – Washington – Remote
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Meet Our Team:
As a key contributor to the Pega’s Commercial Ops team, you will report directly into our Sr. Manager of Commercial Operations supporting our global contract function to achieve SaaS excellence. You will work day-to-day with Sales, Business Officers, Cloud Ops, and various Finance teams to manage commercial agreements with new and existing clients.
Picture Yourself at Pega:
As a Commercial Operations Specialist, not only are you responsible for mission-critical contract lifecycle operations, but also participate in Pega’s transition to an “as-a-Service” business model. Commercial Operations works day-to-day with Sales, Business Officers, Cloud Ops, and various Finance teams to manage commercial agreements with new and existing clients.
What You’ll Do at Pega:
Review, Manage the Pega Contract process through to fulfillment.
Create, review, revise, and negotiate a broad range of contract types, in close coordination with Pega Legal, Sales, and client contacts.
Review and interpret terms and conditions of contracts.
Ensure orders are processed timely in accordance with executed contracts.
Manage the Pega Contract process up to the point that an agreement is signed.
Create, review, revise, and negotiate a broad range of contract types, in close coordination with Pega Legal, Sales, and client contacts.
Track and monitor quarter end deals, working closely with the legal teams to ensure all potential issues are addressed in proactive manner prior to contract execution.
Participate in projects to accelerate deal Collaborate closely with cross-functional teams to support the order-to-cash process
Build relationship with internal partners to resolve issues in a timely fashion and make recommendations to continually improve processes and increase efficiency
Ability to work additional hours as needed (month/quarter close activities)
Other responsibilities included but not limited to participate in special projects or ad hoc assignments
Who You Are:
A detail-oriented, multitasker responsible for mission-critical contract lifecycle operations and participant in Pega’s transition to an “as-a-Service” business model. Commercial Operations works daily with Business Officers, Sales, Cloud Ops and Finance to manage commercial agreements with new and existing clients. Although this individual has exceptional interpersonal skills and enjoys being a team player and role model for others, they are also able to work independently as needed. This person is results-oriented and has the self-motivation to continuously learn and develop their skills.
What You’ve Accomplished:
Bachelor’s Degree with a business-related concentration
2-3 years of work experience in software contracts administration
Order management experience is a plus
MS Office expertise
Attention to detail, self-starter
Demonstrate problem solving capabilities for complex contract inquiries
Ability to meet schedules and deadlines
Proven multi-tasking ability and time management skills
Capable of working independently and within a team
Successfully supported a global contract function for a SaaS based company.
You’ve excelled in a cross functional role supporting numerous different business units.
Participated in large scale projects and have built strong relationships with business stakeholders and senior leaders
Pega Offers You:
Gartner Analyst acclaimed technology leadership across our categories of products
Continuous learning and development opportunities
An innovative, inclusive, agile, flexible, and fun work environment
Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
Job ID: 14975
As anand Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
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