Pelican State Credit Union Hiring for Call Center Representative (Remote) at Remote Full Time

Are you looking for a fulfilling career which empowers you to make a difference in the lives of others? Do you have excellent work ethic and a passion for serving others? If so, YOU could be a great addition to our engaging and growing team! Since opening our doors in 1956, we’ve become one of the largest credit unions in Louisiana with 19 locations, 300 employees, and over 68,000 members across the country. Our love for our members and our communities just keeps growing and we want YOU to join us in fulfilling our mission!

Do you have a heart for service, a positive attitude, and a commitment to excellence? If so, we want to talk to you!

We are excited to offer a $1,200 SIGNING BONUS!

We rely on our remote* MyBranch Representatives to go above and beyond to meet our member’s needs. Our ideal candidate is a go-getter who craves knowledge and growth in the financial industry! In all we do, we strive to provide a “WOW” member service experience, and we are seeking someone who desires to do the same and help our members on the path to financial wellness. Our MyBranch Representatives assist our members, over the phone, with anything from cross-selling Pelican products and services to opening and closing accounts of all types. They are a one-stop shop providing resolution on various topics such as debit cards, deposits posting, NSF fees, and so much more. The ideal candidate must be comfortable in a sales environment!

All candidates who wish to be considered must have a High School Diploma or equivalent and at least 1 year of experience in customer service. Call Center experience is preferred. Additionally, computer skills are a must. Candidates must be available to work Monday – Friday from 8:00 am – 5:00 pm or 9:00 am – 6:00 pm.

• Remote shifts are available after a 90-day training period to take place at the corporate headquarters in Baton Rouge, LA.

Our full-time employees enjoy amazing benefits including medical, dental, vision and life insurance, paid vacation and sick leave, and a tuition reimbursement program. On top of all of this, they get 15 Paid holidays, 401K with up to a 5% employer match and an additional 5% company contribution, vacation cash-ins, and unlimited coffee every day! With benefits like these, it’s no wonder we were named one of Greater Baton Rouge Business Report’s Best Places to Work for SEVEN years in a row!

Our culture is grounded in faith, and we strive to live the golden rule of ‘love thy neighbor’. We are dedicated to creating, promoting, and nurturing a safe and inclusive work environment, and we expect the same from each of our employees. We value diverse talents and welcome individuals with unique backgrounds, working styles, and skillsets. We believe that our differences make us a better team by allowing us to make better decisions, be more innovative, and better serve our members and communities.

Pelican State Credit Union is an Equal Opportunity Employer and a drug-free workplace. All locations are smoke-free facilities.