Penn National Gaming Hiring for Table Games Dealer Part-Time at Charles Town, West Virginia Full Time

Don’t just work. Work Happy.

A career in gaming? At Hollywood Casino Charles Town, we think you’ll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

• Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games.

• Provides prompt, courteous and accurate dealing at assigned table(s).

• Adheres to all West Virginia Gaming Commission, internal controls, and all other company and departmental policies and procedures as it relates to this position.

• Performs accurate chip and cash transactions.

• Receives wagers from customers and pays the appropriate game outcomes which are won by customers.

• Maintains game security and protects company assets at all times.

• Informs management of any irregular play; when a mistake is made; or, if a dispute arises.

• Assists customers in understanding the rules and ensures adherence to established policies and procedures.

• Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.

• Ensures behavior and appearance are in compliance with established standards.

• Maintains a professional work environment with management and staff.

• Maintains complete confidentiality of all company information at all times.

• Participates in meetings and training as required.

• Performs all job duties in a safe and responsible manner and reports safety hazards immediately.

• Performs other duties as may be assigned by department and/or company management.

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or equivalent required. Must successfully complete dealer training or have previous casino dealing experience. Must be able to successfully pass dealer assessment and audition. Must be fast and accurate in handling cash.

LANGUAGE SKILLS

Must be able to read, write, speak and understand English. Must have the ability to read and comprehend simple instructions, short correspondence, and memos; effectively communicate and present information and respond to questions from supervisors, managers, fellow employees and/or the general public.

MATHEMATICAL SKILLS

Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs.

REASONING ABILITY

Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

Must obtain licensing with the West Virginia Lottery and Racing Commissions every year of employment.

OTHER QUALIFICATIONS

Must be a minimum of 21 years of age. Flexible to work all shifts including holidays, nights, weekend hours and overtime as business needs dictate. Speaks clearly and politely; responds well to questions; and, contributes to building a positive team spirit. Must have the ability to deal effectively and interact well with the customers and employees. Must be diplomatic and tactful. Previous customer service experience preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must: be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees and others. The employee is regularly required to stand; speak; hear; use hands to finger, handle or feel; reach with hands and arms. Position requires fast, repetitive motion of hands and wrists and frequent reaching and bending over gaming tables. Specific vision abilities required by this position include close and distance vision; color and depth perception; and, peripheral vision. The employee must occasionally lift and/or move up to twenty-five (25) pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

While performing the duties of this job, the employee will be working in an environment where smoking is permitted and higher than normal noise levels.

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer

Job/Display ID: 2021-88648

External Company URL: http://www.pngaming.com/

Street: 580 East 5th Ave