Pentagon Freight Services Hiring for AIR EXPORT AGENT – FREIGHT FOWARDER at Houston, TX Full Time

When joining Pentagon Freight Services, you will enjoy an inclusive workplace community, a culture of flexibility, and extensive learning opportunities that are tailored to support your career development. We are committed to supporting a culture of equality and inclusion. You will be part of a culturally diverse workplace that works as “One Pentagon” to provide best in class customer services to our clients and customers.
The Company’s mission, vision and values are what connects the Pentagon team members around the globe and what sets us apart from the competition. Come be part of something great! Join the Pentagon team!

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Position Responsibilities*
The Air Export Agent – Freight Forwarder is responsible and accountable for (but not limited to) the following:

• Has knowledge and understanding of AES filing requirements.
• Successfully process air freight shipments.
• Reviews shipping requirements and identify the most cost-effective methods.
• Ensures documentation is accurately processed, distributed and released to carrier, customers and agents in a timely manner.
• Liaises with PFS offices, agents, contractors, third parties and clients in USA and overseas.
• Communicate with overseas agents to ensure proper pre-alerts and documentation.
• Notify clients on statues of shipment and maintain proactive communication with clients.
• Establish and maintain professional relationships with export carriers, transportation agencies and sales.
• Source methods of transportation and create quotes for the customer. Including out of gauge and over-sized cargo.
• Provide best-in-class freight forwarding and logistics services at all times.
• Ensure the proper and timely billing of customers.

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Qualities*

• A high attention to detail with strong planning and organizational skills
• Thrives in a fast-paced work environment
• A team player and can-do attitude
• Is creative and innovative
• Unquestionable honesty and integrity

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Qualifications*

• Minimum 3 years’ previous experience as an Air Export Agent
• Positive and professional attitude
• High attention to detail and strong planning and organizing skills
• Excellent communication skills both verbal and written
• Ability to work autonomously and within a team environment
• Cargowise experience highly preferred but not required
• High School Diploma required

Job Type: Full-time