Log In
Sign Up
United States
Perennial Executives Hiring for Customer Service Representative at Miami, FL Full Time
Job Description:
About Perennial:
Perennial provides consulting and event services to over eight different clients’ in diverse industries such as nonprofits, telecommunications and government programs.
A Customer Service Representative, is responsible for engaging with customers on behalf of their company. Their duties include answering phone calls or emails from customers to answer questions, participating in meetings with the customer service team to discover new communication tactics and maintaining expert knowledge about company products or services to best help customers. Salary: $18.25 – $27.50 per hour Job Type
- Full-time
Schedule:
- Monday to Friday
Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
Required Experience:
-
High school diploma or equivalent
-
Outstanding phone and email etiquette
-
Able to manage multiple accounts simultaneously
-
Exceptional communication skills
From: Event Sense Group
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
