C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!
As an Operations Generalist, you’ll ensure our merchandising and inventory strategies are executed across the
Pet Care Center utilizing our Petco processes. You will ensure the efficient and effective operations of the Pet
Care Center to meet the needs of the guest and their pet/s. You’ll work the truck, stock shelves, clean the Pet
Care Center, work the cash register, and provide an excellent experience for each of our guests. You can excel
in this role by exhibiting a passion for the welfare, health, and proper care of animals as well as being a positive
partner within the whole Pet Care Center team.
Position Responsibilities
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential
job functions.
• Be responsible for the maintenance and inventory across the entire Pet Care Center.
• Ensure merchandise is properly stocked, priced, and displayed to create a great presentation for our
guests.
• Be proficient within our selling model and support guest interactions as needed.
• Have a strong interest in animal welfare.
• Complete and apply training programs to maintain a high level of expertise of their role.
• Promote a positive culture of teamwork, inclusion, and collaboration.
• Adhere to established operational guidelines, policies, and procedures.
• Complete other duties and special projects as assigned.
• Evaluate guest inquiries and refers to the Leader on Duty as needed.
Other Essential Duties
• UTILIZE SELLING BEHAVIORS. You’re the key to providing an amazing guest experience within our
Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify
and solve for their needs both today and in the future.
• CONTRIBUTE TO A SAFE ENVIRONMENT. You’ll be empowered through our training programs to
maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.
• BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture
that is centered around solving for the health and wellness needs of pets.
Operations Specialist, Job Description 2
• ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity
to participate in developmental programs to support your continued growth throughout your career.
Basic Qualifications
• Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience.
• A qualified applicant will be required to demonstrate proficiency in the areas of mathematics, and
above average communication skills.
• In addition to having a professional appearance and demeanor, applicants must also demonstrate a
keen and genuine interest in animals and their care.
• Good interpersonal and verbal communication skills are necessary due to the nature of interaction with
the public and other partners and leaders within the store.
Education/Skills
In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate
proficiency in the areas of mathematics and basic accounting relationships and exhibit exceptional
communication skills.
Supervisory Responsibility
• None
Work Environment
The majority of job duties are conducted indoors, although customer carryouts and veterinarian visits will
require that an employee leave the store briefly. Because this position requires bending, kneeling, moving
merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury
resulting from not following procedures. Ability and willingness to a flexible schedule including evenings and
weekends to meet store needs.
Equal Opportunity Employer
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, age, protected veteran status, or any other protected classification.
The above description is meant to provide a summary of the nature and level of
work being performed; it should not be construed as an exhaustive list of all
responsibilities, duties, and requirements of the job. PETCO reserves the right to
modify the content formally or informally, either verbally or in writing, at any time
without advance notice.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
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