Petcover Aust Pty Ltd Looking for Underwriting Assistant at Penrose, Auckland Full Time

Petcover is a global pet insurance provider and the leading pet insurance provider in Australia and New Zealand and are growing rapidly in the UK and Europe.

Pets are at the heart of our business and our employees; supporting pet parents is what we do best, and why we love working at Petcover.

We pride ourselves on not only being different in terms of product quality, but service. We aim for every interaction we have with our customers to be one they leave feeling like we really care about them and their pets, because we do!

Are you a qualified veterinary nurse? Want to spread your corporate wings and make an impact on Pet Insurance? We’re looking for passionate people to support our Pet Parents when they need it most

At Petcover we are looking for enthusiastic, motivated driven and friendly people to join our dynamic and hardworking claims team contributing to our positive team environment.

KEY DUTIES:

• Manage Renewals
• Processing & Policy Documentation
• Process of amendments to current insurance policies upgrades, downgrades
• Provide exceptional client support via phone and email
• Provide effective and efficient administration support and accurate data entry
• Report and promote within regulatory framework possible business risks and breaches.

KEY REQUIREMENTS:

• Excellent communication skills, both written and verbal
• Excellent organizational and time management skills
• Strong client service and relationship skills
• Ability to prioritize and manage multiple and competing work tasks and deliver to agreed deadlines
• Processing – heavily data entry – high volume – high attention to detail
• Bright bubbly personality as the first point of contact for internal and external stakeholders on the phone
• Must have an affinity with pets

What We Offer

• Discounted Pet Insurance
• Full Product Training
• Employee Assistance Program
• Bring your dog to work
• Tier 2 General Insurance Training a

If you feel that you have the skills, knowledge and experience necessary to perform this role please submit your cover letter and resume 

Please note that due to the high volume of applications, only suitably qualified candidates will be contacted.

NO AGENCIES PLEASE