Pfizer–Singapore
About 2 hours ago, from Pfizer Global
This position will be responsible for the operation of the Customer Service (CS) activities and efficient functioning of the Logistics Center Singapore (LCS) under the direction of Intercompany organization. The CSR will manage orders and shipments to various markets in Asia and worked with market planning hub in accordance to the recommended logistics solutions. CSR will also support Customer Service Manager to ensure that processes, procedures and controls are in place by means of following procedure. This position will also be responsible for the achievement of a specific set of annual objectives related to continuous improvement of the department. He/ She is expected to work closely with the other functional groups across Pfizer organizations and Logistics Service Providers, in accordance with the set guidelines of GMP compliance and best practices across the group and support the organization’s ongoing operations.
Customer Service Representative – should be familiar with IO operations and various Pfizer functional groups and perform orders transaction in accordance with market and able to perform transaction independently (70% of the work) without further instructions. He/ She should be able to resolve day to day operation issue independently and able to fill in as backup within the department.
Work Location Assignment: Flexible
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Logistics & Supply Chain Mgmt
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