Phoenix Health and Wellness Hiring for Primary Care Medical Receptionist 2+ years Job at Massapequa, NY Full Time

Position Summary:
We have an exciting opportunity to join our team as a Primary Care Practice Medical Secretary **Massapequa*.

In this role, the successful candidate is responsible for providing basic support services for Medical Office intake operations. Assist with post-visit inter-departmental scheduling for patient visits, treatments, and procedures in collaboration with other staff members.

Job Responsibilities:

• Responsible for patient check-in and check-out. Gathers all patient demographic-related data and materials from patients and/or their representatives. Obtains insurance information (ID card, member/group #s, etc.), verifies insurance eligibility electronically, and ask patient to fill out intake forms. On subsequent visits, asks them to verify demographic info and make any necessary edits. Collect and ask patients to sign patient-related documents including HIPAA, MSPQ, ABN, etc. Follow up with patients and/or their representatives, physician offices, etc to gather missing data and materials in order to complete the intake process, or refers to more senior level staff.
• Primarily responsible for taking patient phone calls and scheduling over the phone. Greets and screens telephone calls in a pleasant and professional manner. Schedules appointments for visits, procedures, and follow-ups. Collects patient demographic related data, electronically verifies insurance eligibility, coordinates pre-authorizations as appropriate, takes medical history, and assigns appointments to Physicians based on procedure and insurance coverage.
• Types routine material such as forms and letters, envelopes, etc. Types materials neatly, accurately, and according to instructions.
• Answers patient questions to ensure understanding and patient satisfaction, or refers them to more senior level staff. Maintains confidentiality on matters to which they are privileged.
• Maintains and receives files for the area. Maintains files in an organized and up-to-date manner in order to facilitate their retrieval. Completes filing in accordance with departmental procedures. Sorts and distributes documents and forms for the area section. Distributes materials according to the content of communications and departmental procedures. Logs in materials with respect to time and data when applicable. Processes incoming and outgoing documents. Completes forms neatly. Secures appropriate signatures and forwards documents/forms to correct destination based on pertinent Medical Center procedures. Maintains copy for files. Faxes documents in accordance with departmental procedures.
• Maintains supplies and cleanliness of space, restocks supplies as needed. Notifies supervisor of any shortage of supplies.
• May assist, provide guidance, and/or train less senior staff with completing intake related duties.

Job Type: Full-time

Pay: $86,910.79 – $264,574.56 per year

Benefits:

• Paid time off

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Massapequa, NY 11758: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Required)
• eClinicalWorks: 1 year (Required)
• Medical receptionist: 2 years (Required)

Language:

• Spanish (Preferred)

Work Location: One location