Job description
JOB SUMMARY
A Picture Show Crew Member creates a warm and welcome environment for all guests by providing exceptional customer service. All associates may be considered for cross-training and some may be assigned duties in one or more areas at management discretion.
Picture Show Employment Perks Include:
· Employee discounts
· Free movies
· Growth opportunities
· Flexible Schedule
JOB RESPONSIBILITIES
· Provide exceptional customer service by answering guest questions or directing them to the appropriate place in a friendly and courteous manner.
· Clean and maintain a safe and orderly environment in the exterior and interior areas of the theater.
· Complete transactions by greeting guests, operate point-of-sale (POS) terminals, handling food items, make change accurately, and graciously assisting all patrons.
· Ability to effectively multitask as needed, including but not limited to customer service, cash handling, tearing tickets, and checking IDs when needed.
· Demonstrate consistent and effective sales techniques by meeting expectations for loyalty accounts, suggestive selling, and upselling soft drinks, combo deals, candies and other food items.
· Monitor auditoriums frequently for picture and sound quality.
· Follow all Picture Show policies and procedures to ensure an environment that is safe, clean, and in good repair.
· Maintain consistent personal attendance for all scheduled shifts.
· Distribute, ensure proper working order of, and understand how to operate American Disabilities Act (ADA) equipment.
· Ability to learn and understand the proper procedures on how to safely and correctly operate and clean equipment.
· Clean and maintain the exterior and interior areas of the theatre including auditoriums, restrooms, lobbies, and concession areas.
· Perform daily stocking and general maintenance duties.
· Ability to work and meet deadlines with minimal supervision.
· Follow all procedures to ensure a safe work environment, as well as the safety of our guests.
· Perform custodial duties as necessary, including but not limited to vacuuming, mopping, seat-cleaning, sanitizing restroom fixtures etc.
· Frequently monitor auditoriums for picture and sound quality, temperature, lighting levels, audience behavior, and film piracy.
· Follow instructions on safe use of all chemicals/cleaning materials after training.
· Ensure proper security of cash, receipts, and tickets.
· Enforce movie rating system.
· Assist with other crew functions and perform other duties as directed.
JOB REQUIREMENTS
· Flexible availability. Must be able to work nights, weekends and holidays.
· Standing, walking, lifting, twisting, and bending on a frequent basis.
· Ability to lift and carry up to 50 lbs. Stand, walk, lift, twist, and bend on a frequent basis.
· Positive attitude and customer service experience.
· Training will be provided.
Work Remotely
Job Type: Part-time
Pay: Up to $15.00 per hour
Benefits:
Shift:
Weekly day range:
Ability to commute/relocate:
Work Location: One location
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