Piedmont Airlines Hiring for Ramp Supervisor – R1007376-5927 at Portland, Maine Full Time

This job was posted by https://joblink.maine.gov : For more information,
please see: https://joblink.maine.gov/jobs/941332 We can’t wait to
share our passion for aviation with you! Join a team that works hard,
cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver
industry-leading service to our customers and airline partners. To
continue our standard of excellence, Piedmont is seeking a motivated,
reliable professional to join our team as a Ramp Supervisor in our
Customer Operations Department.

Essential Duties:

Supervisors must keep both the company goals and customer expectations
in mind when overseeing daily operations. In this role you will provide
oversight and direct on-the-job training for new hires and recurrent
training for existing employees in all ramp functions. Responsibilities
include briefing and distribution of training material/checklists to
mentors, creating and coordinating schedules and providing hands-on
assistance to the Training Department along with feedback to direct
managers. Approve employees for release to duty after completion of
training programs. This position requires the successful candidate to
work a varied work schedule.

Responsible to meet or exceed all performance goals. Coach and provide
career development to the staff. Correct non-compliant behavior and
impose disciplinary action as required. Understand the corporate
culture, policies and goals, and take measures to implement these into
daily work routines. Manage the operational activities of the department
in accordance with established policies and procedures. Manage a staff
of employees with varied duties. Administrative duties may include
daily/weekly/monthly reports. Maximize operational performance for the
station by adjusting to changes in operational conditions and
pro-actively solving problems. Supervise, direct and monitor personnel
in the completion of their duties and make adjustments, as necessary, to
ensure on-time performance and quality customer service. Provide support
when employee absence affects the operation.

Job Qualifications and Competencies:

• Outstanding organizational skills and ability to multi-task
• Ability to work independently, set and meet own deadlines
• Ability to work well with all levels of management and support staff
• Able to defuse conflicts among team members
• Familiarity with MS Office Suite
• Flexible schedule
• Valid Driver’s License

Preferred Qualifications:

• Previous airline management experience
• Current Piedmont employee with a minimum six months of service
• Knowledge of basic airport procedures and fundamental job
  requirements for gate and ramp agents
• Extensive knowledge of QIK, Sabre
• Bachelor’s Degree in Aviation, Business, or related field

Work Environment:

• Use of computers and other office equipment
• Airport ramp environment, subject to varied weather conditions and
  elevated noise levels
• All shifts including weekends, nights, holidays and/or irregular
  shifts

Physical Requirements:

• Frequent stooping, bending, kneeling, walking, standing, reaching,
  lifting, climbing up and down stairs
• Handle objects up to 70 pounds
• Assist passengers with disabilities, including, but not limited to,
  pushing wheelchairs

The above statements provide a brief description of the general nature
of work performed and not intended to be a complete list of
responsibilities, duties and skills required for this position. Duties
and expectations are subject to change as needed.

Employment is contingent upon a clear Driving Record, 10-year Criminal
History Records Check, and Drug Screen as required. We also require
proof of High School or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation,
family tr vel on the American Airlines network, medical and dental
available.

M/F Disabled and Vet EEO/AA Employer

M/F Disabled and Vet EEO/AA Employer