Business Equipment and Computer Applications
MS Access
MS Excel
MS PowerPoint
MS Windows
MS Word
Electronic scheduler
MS Office
Area of Specialization
Reports and records
Invoices
Correspondence
Specific Skills
Type and proofread correspondence, forms and other documents
Schedule and confirm appointments
Greet people and direct them to contacts or service areas
Determine and establish office procedures and routines
Arrange and co-ordinate seminars, conferences, etc.
Answer telephone and relay telephone calls and messages
Answer electronic enquiries
Compile data, statistics and other information
Order office supplies and maintain inventory
Record and prepare minutes of meetings, seminars and conferences
Arrange travel, related itineraries and make reservations
Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
Set up and maintain manual and computerized information filing systems
Work Conditions and Physical Capabilities
Fast-paced environment
Attention to detail
Tight deadlines
Personal Suitability
Flexibility
Accurate
Team player
Excellent oral communication
Excellent written communication
Client focus
Reliability
Organized
Ability to multitask
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