Plata Card Looking for People Partner Operations at Ciudad de México, México Full Time

Plata is a high-tech financial platform poised to revolutionize how people interact with money through an easy-to-use, personalized, and trustworthy ecosystem.

We bring inclusive access to premium financial products and best-in-class customer support to each and every Mexican.

Our company was founded by executives that built some of the most innovative and successful digital banking businesses in the world.

We are looking for our next People Partner for Operations.

Responsibilities:

• Ensure HR initiatives support the operational objectives of the organization.
• Develop and execute a comprehensive internal communications strategy for the operations team.
• Assist in onboarding new hires to ensure a smooth integration into the operations team.
• Address employee concerns, conflicts, and disciplinary issues in collaboration with managers.
• Act as a mediator between employees and management to resolve disputes.
• Identify areas for improving operational workflows, team dynamics, and collaboration.
• Assist in managing organizational changes and communicate updates to the operations team.
• Ensure employees have opportunities to develop skills and advance their careers.
• Utilize HR data to analyze trends and provide insights to inform decision-making.
• Prepare regular reports for operations leaders on HR metrics and trends.
• Collaborate on employee engagement initiatives to foster a positive work environment.
• Gather feedback from employees and propose improvements to enhance job satisfaction.
• Assist in addressing compensation-related inquiries and issues.
• Stay updated on labor laws and regulations to ensure HR practices are compliant.
• Ensure operations team adheres to legal requirements related to employment.

Requirements:

• Bachelor’s degree.
• Experience in HR roles, preferably with experience in HR operations and business partnering.
• In-depth knowledge of HR practices, policies, and employment laws.
• Excellent verbal and written communication skills for effective interaction with employees and managers.
• Skill in handling employee relations and conflict resolution.
• Advanced English