POP Fit Clothing Hiring for Online Customer Service Representative at Las Vegas, NV Full Time

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https://www.popfitclothing.com/page/pf-recruitment-2022

WHO WE ARE:
In 2020 POP Fit Clothing was the Inc. 500’s 53rd fastest growing company in America, 1st fastest growing company in Nevada, and 2nd fastest growing retail brand in America.

Woman owned and operated, we promote body positivity, inclusion, and representation for everyBODY.

WHO YOU ARE:
We’re looking for full-time Customer Support Reps. for our athleisure brand POP Fit Clothing and our underwear brand Cheek Boss. You will represent our brands mission and voice to customers via email support tickets. You will assist with shipping info, returns, fitting, and general questions.

HOURS & PAY:

• $18/hr+ d.o.e
• 40 Hours Guaranteed
• 9am-5:30pm in office

BENEFITS

• Health Benefit- Medical Care
• Health Benefit- Dental Care
• Health Benefit- Vision Care
• Retirement Benefit – 401K with Company matching
• Discretionary Paid Time Off
• Employee Discount – 75% off everything we sell

WHAT YOU’LL DO:

• Respond to our customers efficiently and effectively via email, live chat, and social media.
• Ensure policies are being upheld while also keeping the customer’s satisfaction in mind.
• Contribute to the department by offering feedback on how we can keep and grow our loyal community of customers.
• Miscellaneous projects including cross departmental assistance for Product Development, Marketing, and Content Team.

YOU’RE A GREAT FIT IF:

• You have a strong command of how to use the internet, web-based tools, and social media.
• Previous online or in-person Customer Service experience.
• The ability to problem solve quickly.
• Excellent communication and follow up skills.
• Detail oriented while still maintaining a sense of urgency.

REQUIREMENTS:

• Must be at least 18 years old.
• Fluency in both written and spoken English.

POP Fit Clothing is an Equal Opportunity Employer

Job Type: Full-time

Pay: $20.00 – $25.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Office

Work Location: One location