About us
PortSide Builders’ experience and passion in the building and remodeling industry allows us to provide products and solutions that exceed our customers’ expectations. We pledge to maintain open lines of communication and long-term relationships with our customers, trade partners and employees.
The Customer Service Role is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status.
We are hiring Customer Service Representative to manage customer our queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities:
Job Type: Full-time
Pay: $22.50 – $27.00 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: Remote
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