Positec Tool Corporation Hiring for Office Administrative Assistant Job at Mississauga Full Time

This position is responsible for all front desk responsibilities as well as providing administrative support to the office. Also responsible for supporting the sales team with document completion and submission, including interaction with customer’s support personnel. This position is instrumental in assuring focused and productive communication with the new and existing clients, as well Marketing and Logistics departments. Resolves inquiries from the clients and ensures customer satisfaction.

Essential Functions – Sales Coordinator

• Maintain and develop healthy business relationships with existing and new customers.
• Providing sales and administrative support involving efficient handling of sales and marketing data.
• Communicating with sales team as it relates to forecasting, replenishment, order changes and support documents.
• Preparing, sales reports, and presentations.
• Updating the status of sales order in the database or computer.
• Monitoring the trends and evaluating the performance assessed against sales goals.
• Maintaining an efficient work environment.
• Coordinating and responding to all requests of internal meetings including meeting minutes and follow up.
• Maintaining retailer websites with accurate assets as well as in-store POP and other assets.
• Updating and maintaining product set-ups and customer quotes.
• Perform other duties as assigned.

Essential Functions – Administrative Assistant:

• Provides administrative support to the Marketing and Sales Departments on an as needed basis
• Resolves external customer issues efficiently and in a professional manner
• Arranges hotel and flight accommodations upon request
• Communicates with HQ for the purchase of samples and prepares international shipments.
• Answers all inbound calls in a professional courteous manner and directs them appropriately
• Manages multiple employee calendars and schedules for call routing purposes
• Maintains, schedules and updates all conference room meetings
• Sorts and distributes all incoming mail
• Process shipments in and out of Canadian office.
• Prints and mails various manuals upon request
• Maintains office and cleaning supply inventory
• Designated contact for internal announcements that are pertinent to the flow of business
• Forwards all incoming faxes and emails appropriately
• Greets all incoming visitors and directs them to the appropriate individual
• Prepares office for opening by turning on lights, reviewing all messages received during non-business hours; and performs other routine readiness tasks
• Submits maintenance requests as needed
• Other duties as assigned

Education and Experience:

• Bachelor’s Degree or college degree or combination of education and relevant work experience.
• Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Access, and Publisher).
• Previous sales experience preferred
• A minimum of 2 years of administrative and receptionist experience handling multiple phone lines.
• Experience working in a fast-paced office environment.
• Excellent polite and persuasive communication skills.
• Passionate, hard worker and well-organized professional with power to prioritize and multitask.
• Should exert sound judgment, discretion and preserve confidentiality.
• Ability to meet deadlines.
• Good liaison with all other department members.
• Pays attention to detail.
• Flexible to work in non-business hours.
• Able to operate in different work conditions such as on-site, off site.
• Able to work alone.

Key Competencies:

• Integrity
• Self-starter
• Exceptional organizational skills
• Excellent communication skills – verbal and written
• Excellent listening skills
• Excellent time management skills
• Attention to detail and accuracy
• Customer service orientation
• Adaptability to change
• Good judgment
• High energy and wiliness to take initiative
• Stress tolerance, and patience
• Presentation
• Time Management

Job Type: Full-time

Benefits:

• Dental care
• Employee assistance program
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision care

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Mississauga, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• Office/Administrative Assistant: 3 years (preferred)
• Microsoft Office: 2 years (preferred)