Give direction and assign tasks to subordinates.
Serve as first line of supervision.
Understand contract requirements and customer expectations.
Interprets and communicates items that are in question in the manuals and/or Company policies to employees.
Monitor and/or conduct required training of personnel.
Ensuring compliance with established Company and customer safety/security policies and procedures.
Maintain working relationship with customers and provide prompt response to service requests.
Requirements:
18 years of age
Must be able to pass a background check, and able to obtain and maintain a Restricted Area Identification Card (RAIC)
Must be able to work various shifts and days of the week. Airlines are 24/7, so we require our team to be flexible to work various shifts including nights, weekends and holidays
Able to follow PrimeFlight Aviation safety guidelines for transporting the physically challenged
Education/Experience:
High school diploma/GED
Competency:
To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving, Customer Service, Interpersonal, and Oral Communication.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed in this Job Description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
General Qualifications:
18 years of age
Eligible to work in Canada
Able to follow PrimeFlight Aviation safety guidelines for transporting the physically challenged
Education/Experience:
High school diploma/GED
Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively in English.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills:
Computer, tablet or smart phone ability.
Certificates and Licenses:
Valid Driver License
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate but may become high at various times. Employee must be willing to wear/utilize company-supplied personal protective equipment (hearing protection) to mitigate their noise exposure.
Some work is in an outside environment, with exposure to hot and cold temperatures and inclement weather.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Continuously stand and walk for 6-8 hours
Be able to lift a minimum of 75 pounds and push a wheelchair with an adult in it.
Be able to bend, stretch, twist, squat, and reach out with the body, arms, and/or legs
Use hands to finger, handle, or feel
Be able to hear and respond to the spoken voice and to audible alarms generated by terminal environment
Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); color vision (ability to identify and distinguish colors); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
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