PrimePay, LLC Hiring for Client Success Representative, Payroll Services at Remote Full Time

Do you love to build, innovate, create and collaborate? Come grow your career and make an impact with PrimePay – a growth focused, flexible and established Human Capital Management (HCM) SaaS technology company.

As we continue our evolution and growth into a leading HCM SaaS technology provider to businesses, we are seeking our next Client Success Representative (CSR) to build and solidify a relationship with our clients. Because our clients aren’t just a number, they’re family. Looking for job growth? We’ve got it! Our client base continues to grow, as does our need for outstanding CSRs. As long as you’re eager to learn, have a knack for technology and are an effective communicator, you’ll fit in just fine – and maybe even find yourself on the track to management.

At PrimePay, we are seeking those excited to build, create, and innovate. We are problem-solvers who move quickly, collaborate with agility and differentiate through people, purpose and commitment. With a 30+ year history, we are writing the next chapter of our journey with a focus on great technology, a People First Culture and a commitment to personal and professional growth. At PrimePay, our extraordinary people create our future every single day. Interested? Join us in our evolution!

A day in the life of a CSR may vary, but you can always count on:

• Being a point of contact for payroll clients, ensuring the highest level of client satisfaction
• Training the end user on our system
• Provide technical support, answer questions, and troubleshoot any issues
• Completing adjustments, as needed, to help with tax compliance
• Assisting with quarterly and annual reporting requirements

If this sounds like you, then you probably have these qualities we’re looking for too. We need someone who:

• Is a great problem solver and has proven customer service skills
• Has a shining attitude and is optimistic
• Knows their way around a computer
• Isn’t afraid to jump into a new software program (must be tech-savvy)
• Finds multi-tasking second nature
• Can’t wait for the next level of their career

PrimePay Offers:

• A competitive salary in the $20 – $25/hour range based on experience
• Access to personal, group training and career advancement
• Leadership development through individualized support and career mentoring
• Medical, dental and vision insurance, 401(k) with match, paid time off, paid holidays, flexible spending account, life insurance and STD/LTD

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