Private Medical Office Hiring for Patient Service Specialist at Concord, MA Full Time

** We are looking for a dynamic front desk person, with a positive attitude and an upbeat personality to join our team!

**EPIC experience a plus!

Daily Responsibilities:

• Welcome patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Maintain a positive, empathetic, and professional attitude toward patients at all times
• Optimize patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keep patient appointments on schedule by notifying provider of patient’s arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
• Comfort patients by anticipating patients’ anxieties; answering patients’ questions; maintaining the reception area.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Obtain revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
• Help patients in distress by responding to emergencies.
• Protect patients’ rights by maintaining confidentiality of personal and financial information.
• Maintain operations by following policies and procedures; reporting needed changes.
• Contribute to team effort by accomplishing related results as needed
• All employees are required to be fully vaccinated for COVID 19

Job Type: Full-time

Pay: $20.00 – $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• Day shift

Work setting:

• In-person

Experience:

• Medical office: 1 year (Required)

Work Location: In person