Job ID #348215
Administrative Assistant
On behalf of our client in the Banking Sector, PROCOM is looking for a Administrative Assistant.
Administrative Assistant – Job Description
The Administrative Support is accountable for providing operational and administrative support for the Automotive Finance Group on activities that generally span up to a 1-month timeframe
This role is accountable for handling all client service requests and dealer inquiries and for monitoring and ensuring all established administrative and operational processes and control standards are followed, contributing to the effective and efficient operation of the regional unit
General Office Administration Accountabilities:
Prepare, process, and file credit documentation and financial/non-financial transactions in support of the Automotive Finance sales/service teams within the Regional Unit to maintain an effective and efficient working environment
Update and maintain various bank and Automotive Finance specific business and client databases ensuring information is up-to-date, accurate and consistent
Provide miscellaneous support on request including but not exclusive of filing, photocopying, printing and binding, typing documents, faxing internal documents, reception duties etc. ensuring the consistent and efficient operation of the Regional Unit
Provide centralized administrative support to Underwriters and Funding Coordinators including but not limited to payment of miscellaneous fees, preparation and dispatch and follow-up of welcome letters and MECH processing
Prepare and dispatch outgoing mail, interfacing with selected couriers to ensure packages have been delivered within established timeframes
Maintain a central e-mail Global Address list to ensure all staff receive e-mail communications
Provide follow-up and maintenance of loan files at set-up and at pay out, ensuring all policies and procedures are adhered to
Perform back-up function and support to collection group to ensure that processes are streamlined on an ongoing basis
Administrative Assistant – Mandatory Skills
Organization Understanding (Working)
Technology Understanding (Working)
Risk Management (Basic)
Process Coordination and Management (Working)
Customer Service (Proficient)
2 – 3 years’ experience – as an Administrative Support Officer
MS Office
Admin/Customer Service
Document processing & updates
Undergraduate Degree or Diploma
Administrative Assistant – Assignment Start Date
ASAP – 12 months to start
Administrative Assistant – Assignment Location
Toronto, ON – Work Onsite
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