Proto Looking for Scrum Master at Waterloo, ON Full Time

Proto is the leader for inclusive chatbots and multilingual contact centre automation. Governments and businesses use Proto’s AI Customer Experience (AICX) platform to ensure local language service, long-term operational efficiency, and citizen protection. All Proto deployments are powered by its HermesAI™ natural language processing engine for underserved and mixed languages in Africa, Asia, and the Americas. Learn more at www.proto.cx.

Check out our $5.6M Series A announcement!

About the Team

Proto’s team is extremely global with 80% BIPOC (Black, Indigenous, and Persons of Colour) and 50% female members working across 15+ countries. We’re a remote team of self-starting and entrepreneurial machine learning engineers, SaaS sales professionals, and digital nomads. Our management operates established processes for cross-cultural and timezone collaboration while limiting zoom calls to an hour a day as much as possible.

Job Summary

As Scrum Master, you will champion and translate intended solutions to actionable tasks and specifications, from strategic inception to delivery while working within an agile work environment. You’ll collaborate with engineering, QA and UX to set priorities for the team and develop objectives and key results.

Requirements

• 3+ years of experience as a scrum master
• Use agile methodology, values, and practices to plan, manage and deliver solutions
• Determine and manage tasks, issues and action items
• Facilitate scrum events and daily standups across teams in Asia and North America
• Proven track record in building and scaling consumer products or services
• Strong leadership, organization and time management skills
• Excellent written and verbal communication skills

Benefits

• 
  20 vacation days. In addition to local holidays.
• Full remote. Work anywhere in the world with stable internet.
• Cowork. Access any coworking office on Earth (and drink free coffee).
• High & equal salaries. Get paid higher-than-average and equally with global colleagues.
• Laptop incentive. Let us pay you back for work devices and tech upgrades (or give them if you are in R&D department).
• Health & wellness. Receive dental, vision, and mental health coverage for yourself and family (Canada only).
• Visa support. Request support with immigration to countries in our corporate group.
• Stock options. Qualify for employee stock options with leadership positions.
• Refugee friendly. Proto prioritises candidates who are displaced or relocating due to conflict.

Proto is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.