PwC Hiring for L&D – Learning Credential Strategist Director D2A at Kansas City Full Time

Specialty/Competency: IFS – Human Capital (HC)

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 20%

A career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of clients employees by developing quality and relevant learning initiatives. You’ll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of PwC to ensure our curriculums and initiatives support the PwC strategy.

Our Learning and Development Strategy team maintains relationships with clients, stakeholders, and key partners for learning and development resources that will help serve assigned client groups. As part of the team, you’ll be responsible for building and managing relationships with appropriate leadership team members, learning committees, and other client service representatives to understand the assigned groups strategy and priorities related to their learning and development goals.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Director, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Support team to disrupt, improve and evolve ways of working when necessary.

• Arrange and sponsor appropriate assignments and experiences to help people realise their potential and support their long-term aspirations.

• Identify gaps in the market and spot opportunities to create value propositions.

• Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments.

• Create an environment where people and technology thrive together to accomplish more than they could apart.

• I promote and encourage others to value difference when working in diverse teams.

• Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders.

• Influence and facilitate the creation of long-term relationships which add value to the firm.

• Uphold the firm’s code of ethics and business conduct.

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :

High School Diploma

Minimum Years of Experience :

10 year(s)

Preferred Qualifications :

Degree Preferred :

Master Degree

Preferred Knowledge/Skills :

Demonstrates thought leader-level abilities as a team leader, emphasizing the following areas:

• Working in a variety of human capital settings, especially within talent acquisition and learning and development, as well as other critical IFS functions such as Procurement, OGC/Risk Management and Finance;

• Operating with an innovative mindset and a high degree of independence;

• Understanding instructional design and possessing business acumen;

• Facilitating meetings with executive and senior level management;

• Translating learning approaches that meet business needs into effective credentialed curriculum learning strategies and leading a team of multi-skilled L&D professionals to achieve goals;

• Applying performance consulting with business partners;

• Applying design thinking to shape a vision and agile project management to drive to project outcomes;

• Sharing best practices across L&D, IFS and the Network related to all aspects of the US credentialing strategy, including While You Work, badging, Alliance relationships and other unique programs;

• Being responsible for establishing and maintaining overarching credentialing framework and continuum, including close coordination with similarly responsible Network colleagues;

• Managing investment, budget and resource needs;

• Instituting strategies that drive transformational change and managing the process;

• Collaborating with business leaders to create innovative solutions that meet their needs, particularly as associated with a wide array of learning credentials, and solve talent challenges;

• Creating quality outcomes independently and by leveraging resources;

• Analyzing, synthesizing and translating significant amounts of information from multiple diverse sources, (e.g., external higher education trends, talent requirements, LOS or business unit emerging strategies), into recommended learning approaches aligned with L&D strategy, mindful of credentialing priorities (i.e., skills PwC wants to be known for, Alliance relationships, etc.) and PwC’s people strategy goals;

• Working effectively with leaders in the articulation of transformational change for their people learning strategy in large, complex or ambiguous settings;

• Teaming effectively with key LOS and IFS business sponsors, such as Talent, and other IFS and Human Capital functional teams, external thought leaders and university professionals to implement a plan that accomplishes PwC’s credentialing, While You Work and badging strategy goals;

• Incorporating PwC’s Network Badge Programme into credentialing outcomes;

• Planning and delivering high quality outcomes for evolving, large scale, high visibility, complex, international human capital projects – such as PwC’s While You Work strategy while simultaneously guiding and creating accountability amongst multi-functional teams and across multiple projects;

• Forecasting investment requirements, working with project management team to establish financial budgets and resource needs, monitoring activities and driving accountability for outcomes across all aspects of management reporting;

• Prioritizing, making decisions and driving outcomes while being mindful of multiple factors such as risk, change management, assessment requirements, cost, timing, CPE implications, PwC brand, etc.;

• Displaying negotiation skills including conflict resolution;

• Assessing value and effectiveness of overall credentialing strategy and communicating value delivered to sponsors/stakeholders;

• Liaising with the commercialization team on opportunities for shared value through intersections and crossovers; Using design thinking (including persona development, affinity mapping, journey mapping, and prototyping);

• Using agile project management techniques (including sprint planning, backlog management and sprint review);

• Maintaining knowledge of current and emerging learning technology trends and experience innovating with new learning technology tools;

• Analyzing data and communicating data insights to drive decision making (leveraging market leading tools such as Alteryx, Tableau, etc.); and,

• Leveraging the Google suite of tools to drive efficiency, productivity, and collaboration.

At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Colorado, visit the following link for information related to Colorado’s Equal Pay for Equal Work Act: https://pwc.to/coloradoifsdirector.

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