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Pyramid Insurance Looking for CUSTOMER SERVICE REPRESENTATIVE at Honolulu, HI Full Time
Job Description
Pyramid Insurance Centre, Ltd. is a locally owned insurance agency that has served the Personal
and Commercial insurance needs of Hawaii since 1987. We have grown to become one of the
largest agencies in Hawaii with six locations across Oahu and the neighbor islands. Our
professional agents and staff are highly experienced, motivated, and dedicated to providing our
customers the best possible service.
The Customer Service Representative (CSR) will assist and support agents with administrative duties and
deliver high-quality service to commercial and personal lines clients. As part of the Customer Service
Delivery team, the CSR serves as the primary point of contact for customers. Responsible for receiving
incoming calls and resolves inquiries/issues by phone or email promptly and efficiently. Under direct
supervision, performs essential duties according to agency’s procedures while meeting service standards
established by the company.
and Commercial insurance needs of Hawaii since 1987. We have grown to become one of the
largest agencies in Hawaii with six locations across Oahu and the neighbor islands. Our
professional agents and staff are highly experienced, motivated, and dedicated to providing our
customers the best possible service.
The Customer Service Representative (CSR) will assist and support agents with administrative duties and
deliver high-quality service to commercial and personal lines clients. As part of the Customer Service
Delivery team, the CSR serves as the primary point of contact for customers. Responsible for receiving
incoming calls and resolves inquiries/issues by phone or email promptly and efficiently. Under direct
supervision, performs essential duties according to agency’s procedures while meeting service standards
established by the company.
Education and/or Experience:
- High school diploma or general education degree (GED) required.
- 1 to 3 years of P&C insurance related experience preferred.
- Equivalent education, experience, and training will be considered.
Seeking a highly motivated individual who is comfortable handling incoming calls, works well in a teamoriented environment, and is customer-service oriented. If you enjoy helping people when they need it the
most, then a career in insurance may be for you!
Submit resume and salary requirements to:
Human Resources
P. O. Box 1520, Honolulu, Hawaii 96806-1520
Email: [email protected] Fax: (808) 356-0834
www.pyramidins.com
