Qantas Looking for Duty Airport Manager at Auckland, Auckland, New Zealand Full Time

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

• Play a key role in the success of Qantas Auckland Airport
• Bring your ramp and/or enterprise safety framework expertise
• Looking for data curious problem solvers with a partnership mindset
• Full-time permanent position based at Auckland Airport (shift work position)

Our ability to stand the test of time has been no coincidence. We’ve come this far because we continue to evolve. It’s a challenge that never ends, and drives every individual in our team to make tomorrow better than today for our customers.

Our offshore ports each have a personality of their own. When you’re part of the offshore Qantas family, you might be physically apart but you’re still a close part of our team. Airports are the heart of our operation. It’s in us to be our best and we see it as our responsibility to take ownership and drive outcomes, ensuring we make a contribution to taking the organisation forward. The work you will do will require courage. Courage to challenge the norm, to voice opinions and present new ideas. We take this in our stride and see it as an opportunity to do something we’ve never done before.

As the Duty Airport Manager – Auckland, you will be responsible for leading the day-to-day oversight and management of the airport’s operational performance, optimizing safety, the highest standards of customer experience, on-time performance, and financial controls. Reporting into the Airport Manager, you will work closely with our Ground Service Providers to ensure strict compliance with Qantas policies and procedures, with a strong emphasis on below-wing, ramp, and operational safety.

This is a shift-based role, requiring you to work a rotational shift roster across 7 days a week, including early mornings starting as early as 4am and shifts finishing as late as 11pm.

What You’ll Bring To The Role

• Extensive experience in a frontline leadership role within an operational environment.
• Either prior experience within airport operations or a passion for this space.
• A solid understanding of below-wing or ramp operations is beneficial.
• Experience working in a heavily regulated environment is beneficial.
• Strong knowledge of operational safety frameworks.
• Proven experience leading teams or managing suppliers in a customer-facing environment
• Excellent stakeholder management and communication skills, with the ability to confidently engage, debate, and facilitate meetings.
• A data-driven mindset, with a passion for analyzing trends and solving complex issues.
• A flexible, can-do attitude, capable of coaching, hands-on problem-solving, and driving actions.
• Exceptional attention to detail to ensure high-quality outcomes.

Why Qantas?

From born explorers to gifted engineers and those who like keeping people connected, you can find spirit in everyone who works at Qantas, and it’s time to bring yours to ours. If you choose to hop on board, you’ll join a team of over 26,000 across the globe, where creativity, diversity, and innovation are encouraged. Bring your spirit to ours and help your future take flight.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• Travel: We love to travel and you probably do too. From day one in the role, our employees enjoy heavily discounted Qantas and Jetstar flights including space available upgrades to premium cabins.
• Leave: Take a well-deserved break with 4 weeks of annual leave per year, with an extra week granted after 5 years of continuous service.
• Holidays and Hotels: Experience a 20% discount on our already fantastic hotel and flight bundles. Additionally, Qantas and Jetstar hotel reservations are available to employees at a 20% reduced rate.
• KiwiSaver: We offer up to 4% employer contribution on KiwiSaver
• Professional Development: We want you to feel empowered in your career journey, with the right training tools to support you. Academy Q is our very own personal and professional development hub that gives you access to a library of self-directed online courses. You’ll also be supported from day 1 with on-the-job training and coaching, as well as formal training opportunities.
• Health & Wellbeing: We take the health and well-being of our employees seriously, and we’re proud to offer discounted health insurance, free flu vaccination, heart and skin checks, regular well-being webinars and a comprehensive employee assistance program to support you in all aspects of your life.

Applications will only be considered for candidates who have the right to work in New Zealand without restrictions or sponsorship.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.

If you’re up for achieving the impossible, register your interest and we’ll be in touch.

Applications close: Monday, 21st of April 2025