Quantum Corporation Hiring for Technical Writer at Englewood, Colorado Full Time

Quantum

Job Category: TRN – Technical Writer
Requisition Number: TECHN001888
Posted : June 8, 2023
Schedule: Full-Time
Location: Selangor, SEL 46050, MYS

You Are a Part Of:
We are a team of technical writers, instructional designers, trainers,
and media specialists who believe that everyone should have the power to do
their best work. With that in mind, our goal is to educate and inspire. At
the start of a project, our team asks questions related to what the various
audiences need to be able to do and know, and then design our
deliverables to meet those needs. We work closely with product management,
engineering, and the service team.
Job Responsibilities:
Responsibilities include, but are not limited to:
* Conduct an audience and task needs analysis for documentation, focusing on
what the various audiences need to be able to do and know. The audiences range
from end-user customers to service personnel.
* Research and gather technical information.
* Become a user advocate for the products you document.
* Collaborate with engineers and other technical specialists to translate
their knowledge into clear and straightforward documentation.
* Deliver technical documentation for Quantum products and related technology
to Quantum’s employees, service partners, and customers. Example
deliverables include installation instructions, maintenance and
troubleshooting tasks, online help, user tasks, and release notes.
* Partner with instructional designers to develop overall training and
documentation solutions.
* Apply single-sourcing methodologies to enable reuse of content between
content topics and products, while making the user experience the #1
priority.
* Test whether users understand newly developed material.
* Check out our Documentation Portal –
http://www.quantum.com/documentation to see examples of the type of
work you ll be responsible for. You ll be making a difference for Quantum
and our customers with your work to create and evolve content like this!
Required Skills and/or Experience:
* Relevant experience of 3 years or more.
* A higher education and a strong interest in writing and technology.
Technically literate with an interest in continually learning about new
technologies.
* Excellent written and verbal English communication skills with impeccable
grammar and attention to detail.
* Ability to write compelling and engaging copy.
* Time management and organization skills.
* Experience with tools such as Madcap Flare, FrameMaker, Illustrator,
Photoshop, Jira, Adobe Acrobat, Microsoft Office, and content
management/source control tools such as Subversion and GitLab.
* Experience using CSS, HTML, single-sourcing, and online
help/documentation outputs.
* You enjoy working with other people and delivering features as a team. When
a team is at risk of missing a deadline or commitment, you ll help (and
you will receive help), even if it means stepping out of your comfort zone.
* You appreciate getting open feedback from your peers.
* You enjoy working with people from other cultures and time zones.
* You like working in an environment that appreciates humor, fun, and
off-work activities.

Apply Here: https://www.click2apply.net/JKVqRGHQbnVOVSOq5iXmd6

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