associate project manager.
job details
summary
$55,000 – $65,000 per year
permanent
bachelor degree
category computer and mathematical occupations
reference915895
job details
job summary:
Qualifications and Experience
Minimum 1-2 year of project and/or quality management experience in a metric-driven setting working in a production, operation, or call center environment is desired
BS or BA degree from an accredited university or equivalent work experience preferred
Driven to focus on quality and service delivery
Motivated self-starter who can establish a course of action for self and others and drive initiatives to completion
Flexible, independent, self-motivated; able to deal calmly and professionally with ambiguous data while leading in an environment of constant change
Excellent communication skills including an ability to present information clearly and concisely in writing or verbally. Must also be an attentive and careful listener and respond appropriately to others
Demonstrated time management and organizational skills with attention to details.
Excellent analytical skills including ability to proactively identify problems, gather information and set course of action
location: SAN FRANCISCO, California
job type: Permanent
salary: $55,000 – 65,000 per year
work hours: 8am to 4pm
education: Bachelors
responsibilities:
Delivery to project objectives within project scope, timeline and budget
Execute day-to-day quality processes and drive quality improvements
Deliver required performance metrics and KPI at or exceeding expectations
Analyze and evaluate statistical reports to proactively identify and improve individual IC and team results to, in-turn, improve client satisfaction
Become familiar with all aspects of managing client relationships
Communicate, with all stakeholders, in a timely, clear and concise manner
Ensure ICs have access to required tools, guidelines and other project resources to meet project requirements
qualifications:
Experience level: Entry Level
Minimum 2 years of experience
Education: Bachelors (required)
skills:
Project Manager
Excel
Project Management
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad’s client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
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