deskside support tech.
rochester , michigan
posted today
with
randstad indeed
job details
summary
job details
job summary:
Strong verbal & Written English communication skills (proven).
Liaise with users to be able to quickly identify technical issues.
Empathic with Business requirements, working under pressure.
Committed with working different schedules if required, always with a high-sense of “urgency”.
Ability to work independently and seek out new tasks always under the guidelines of local IT Head and corporate policies.
General diagnostics on the computer & diagnose software / hardware compatibility problems (Hands-On)
Take apart & rebuild computers if needed, desktop hardware and peripherals troubleshooting proficient skills.
Strong Knowledge of Remote Connectivity and collaborating tools: SCCM tools, Dameware, TeamViewer, Lync and Skype for Business, WebEx, Remote Assistance, Desktop, etc.
Problem Solver T1 and some T2 issues. Laptop, Desktop, IP and smartphone devices.
Vendor Warranty Management Knowledge; raising incidents to vendors for warranty application, parts change, etc.
Active Directory and Exchange intermediate Knowledge; User creation, Security Groups, Distribution Groups, Mailbox permissions.
Microsoft File Server Knowledge, Shared Folders creation, management, permissions, etc.
Install / uninstall / configure programs in Windows.
Proficient in Support for Zebra, badge and network printers. (Hands-On)
Perform software upgrades.
Must be capable of lifting 30-50 lbs.
Proficient knowledge of of Microsoft operating systems and Office suites.
Strong documentation skills working with IT ticketing tools.
Ability to collaborate with the different levels of Core Infrastructure and Application Teams in US.
Must be able to successfully work on multiple tasks or even projects simultaneously and work under tight deadlines in a results oriented environment.
Able to anticipate problems before they arise, plan effectively for future activities and manage unplanned events in a controlled manner
Client-facing skills, with ability to quickly establish rapport with client contacts at all levels “Conflict-Solver”.
Customer Satisfaction and Result Oriented.
location: Rochester, Michigan
job type: Contract
salary: $20.00 – 23.75 per hour
work hours: 8am to 5pm
education: High School
responsibilities:
Strong verbal & Written English communication skills (proven).
Liaise with users to be able to quickly identify technical issues.
Empathic with Business requirements, working under pressure.
Committed with working different schedules if required, always with a high-sense of “urgency”.
Ability to work independently and seek out new tasks always under the guidelines of local IT Head and corporate policies.
General diagnostics on the computer & diagnose software / hardware compatibility problems (Hands-On)
Take apart & rebuild computers if needed, desktop hardware and peripherals troubleshooting proficient skills.
Strong Knowledge of Remote Connectivity and collaborating tools: SCCM tools, Dameware, TeamViewer, Lync and Skype for Business, WebEx, Remote Assistance, Desktop, etc.
Problem Solver T1 and some T2 issues. Laptop, Desktop, IP and smartphone devices.
Vendor Warranty Management Knowledge; raising incidents to vendors for warranty application, parts change, etc.
Active Directory and Exchange intermediate Knowledge; User creation, Security Groups, Distribution Groups, Mailbox permissions.
Microsoft File Server Knowledge, Shared Folders creation, management, permissions, etc.
Install / uninstall / configure programs in Windows.
Proficient in Support for Zebra, badge and network printers. (Hands-On)
Perform software upgrades.
Must be capable of lifting 30-50 lbs.
Proficient knowledge of of Microsoft operating systems and Office suites.
Strong documentation skills working with IT ticketing tools.
Ability to collaborate with the different levels of Core Infrastructure and Application Teams in US.
Must be able to successfully work on multiple tasks or even projects simultaneously and work under tight deadlines in a results oriented environment.
Able to anticipate problems before they arise, plan effectively for future activities and manage unplanned events in a controlled manner
Client-facing skills, with ability to quickly establish rapport with client contacts at all levels “Conflict-Solver”.
Customer Satisfaction and Result Oriented.
qualifications:
skills:
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad’s client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
Job Description ICool USA is in search of an optimistic and eager Facilities Custodian to join our growing team!Responsibilities:- Daily...
Apply For This JobJunior Python Developer – US/Canada, Full-Time, Salary $70K-$80K Minimum 1 year of work experience – Remote (US/Canada residing people only,...
Apply For This JobRegistered Nurse – Cath Lab – Hospital CareerStaff Unlimited is looking to hire Registered Nurses for full-time contract and per...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Office / Customer Service / Order Entry Customer Service and Order Entry Specialist (40% WFH)...
Apply For This JobAmazon Sortation Center Warehouse Associate Job Overview You’ll be part of the dedicated Amazon team that is the first stop...
Apply For This JobA client of ours has a need for a Technical Writer/Documentation Specialist. In this role you will research topics and...
Apply For This Job