Insurance Customer Service
job details:
location:Memphis, TN
salary:$35,360 per year
date posted:Thursday, August 19, 2021
experience:Experienced
job type:Permanent
industry:Insurance agent/broker
reference:AB_3728415
questions:[email protected]
job description
Insurance Customer Service
If you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with our insurance company. We’re looking for a Customer Service Professional for our Memphis, TN office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You’ll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Must have an active insurance license in property and casualty or personal lines.
Responsibilities
Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
An effective communicator who understands the importance of listening and being empathetic
Ability to work and grow in a fast-paced, high-volume call center environment
Willingness to learn new skills and ability to adjust to changes quickly
Open to feedback to support your performance and development
Solid computer and multi-tasking skills
Assist clients over the phone and in-person
The essential functions of this role include:
working in a smoke free environment
working weekends
Skills
Client Service (2 years of experience is required)
Insurance License (1 year of experience is required)
Customer support (2 years of experience is required)
Telephone Etiquette (2 years of experience is required)
Inbound Calls (2 years of experience is required)
Data Entry (2 years of experience is required)
Education
Qualifications
Years of experience: 2 years
Experience level:Experienced
Shift: First
Working hours: 9 AM – 6 PM
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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