remote customer service representative.
chandler , arizona
posted 1 day ago
job details
summary
job details
Does the idea of an open, challenging and collaborative environment put a smile on your face? A major financial company is looking for customer service representatives to join the Customer Care team. The Customer Care Support Specialist will take inbound and make outbound calls for a variety of customer and partner related issues. To : Please email [email protected], with your resume attached.
salary: $18.52 – $18.52 per hour
shift: First
work hours: 5 AM – 10 PM
education: High` School
Responsibilities
As a Wealth Management Client Services Representatives you will work in an inbound contact center taking approximately 40-60 calls daily, providing exceptional service to our Merrill Wealth Management clients regarding their banking and brokerage accounts, credit and debit cards, small business accounts, home loans and / or online banking.
8 weeks of training scheduled Monday – Friday, 10:00 am – 6:30 pm
Must be flexible to work various shifts; including Saturdays and Sunday
Remote
To : Please email [email protected], with an updated resume.
Understanding of terminology for banking and brokerage accounts, cards, small business accounts, home loans and /or online banking.
Must demonstrate the ability to effectively promote and verbally navigate clients through online and mobile self-service options
Must have experience with gathering, absorbing and using facts / information to make effective decisions and develop sustainable solutions to problems / issues.
The essential functions of this role include:
Skills
Call Center Support
Typing Skills
Basic Software Skills
Customer Service
Client Service
Basic Computer Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad’s client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
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