Receivables Control Corp. Hiring for Customer Service Representative (FT) at Maple Grove, MN Full Time

As a Customer Service Representative, you will be contacting our clients’ customers to find solutions on accounts that are in arrears, to identify potential credits or disputes, and to follow up with the customer on a regular basis.

KEY RESPONSIBILITIES:

• Communicate with businesses to resolve their outstanding accounts.
• We do not use a dialer system. All representatives are trained to make outbound and take inbound phone calls.
• It is important to maintain a high level of professionalism with each interaction. Many of these customers will want to buy again from our clients once their account is resolved.
• You will manage your unit by properly working your accounts and providing regular follow up on assigned accounts.
• Document each call by entering notes into our software system.
• Work closely with a project manager.
• Responsibilities include group work and individual performance.

WE OFFER:

• Candidates are guaranteed $42,000 as base pay. Monthly bonuses, annual incentives, and corporate profit sharing bring candidates to $48,000 to $55,000 depending on their performance.
• Performance = rewards! Opportunity to move up to a team lead, advanced or senior advisors where income potential is even greater.
• Stable work environment with advancement opportunity
• Full benefits with medical, dental, vision coverage, and HSA
• 401K plan with company match
• Access to workout facility and indoor basketball court on site

REQUIREMENTS:

• Must be punctual and have excellent past attendance
• Must have reliable transportation
• Ability to work in a fast paced environment
• Basic computer and typing skills
• Associates degree or higher preferred

Receivables Control is a top performing global financial services firm that provides contingency based recovery programs for asset based lenders, trustees, receivers, and corporate clients since 1970.

Job Type: Full-time

Pay: $45,000.00 – $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work Location: One location