Are you looking for a Customer Service Helpdesk role in Auckland?
Company
This global company have set themselves apart from the rest and are proudly market leaders in numerous service sectors. You will definitely recognise them, the business appreciates and values people who are team players, professional, personable, articulate and just good genuine driven people. These are the values they live and breathe and this is the talent they attract. Their industry is built on maintaining key relationships, delivering on promises and providing competent well thought out advice to customers.
Role
If you are looking for a varied customer service coordinator role, look no further. As you will know with customer service support you need to be extremely organised, have a high attention to detail, have solid computer software skills and at all times be helpful and accommodating. Working alongside one other team member directly, and as part of wider team, you will be the first port of call for customers.
Working through inbound calls and emails, you will be triaging communications between the team and assisting with customer requirements and queries. Interesting and fast paced, you will need to be reactive, efficient and a natural problem solver.
There is so much for you to learn and with excellent systems and processes set up, the supportive and collaborative team around you will be with you every step of the way.
You
The successful candidate will bring a toolbox full of customer centric qualities with exposure to order processing and administration support ideally from within a service-related environment. You will understand the power of managing customer requirements all the while maintaining ongoing improvement of processes and procedures. You really need to be someone who enjoys solving problems for others and have a warm, can-do attitude while enjoying working in a team. Of course, excellent communication and organisations skills are a must. Working collaboratively and supportively in your team will contribute to the day-to-day success of the role.
If you offer the relevant proven experience and you are looking to be rewarded for your amazing ability and work ethic, then please apply now with your CV to
#31661
We are committed to finding the very best candidates for the roles we recruit and ensuring equity in associated remuneration and reward. We actively seek applications from our diverse Aotearoa community. We foster practices that are inclusive and which encourage people to be themselves. Please, let nothing stand in your way, if you believe this is your dream job – we want to hear from you.
Tagged as: call centre, customer service, helpdesk, recruitment agency auckland, recruitment studio
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