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Red Hat Software Hiring for Software Engineer Job at Remote, Australia Full Time
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About the job:
The Red Hat Customer Experience and Engagement (CEE) team is looking for a Software Engineer to join us in Australia. In this role, you will develop, scale, and operate our Red Hat OpenShift managed cloud services. Red Hat OpenShift is Red Hat’s enterprise Kubernetes distribution. You will contribute to running Red Hat OpenShift at scale by enabling customer self-service, making our monitoring system more sustainable, and eliminating work through automation. On the Site Reliability Engineering (SRE) team, you will have the opportunity to influence the complex challenges of scale which are unique to Red Hat’s managed cloud services, while using your skills in coding, operations, and large-scale distributed system design. Your day-to-day responsibilities as a Software Engineer will involve working with live systems and coding automation.
Red Hat relies on teamwork and openness for its success. We are a global team and strive to cultivate a transparent environment that makes room for different voices. We learn from our failures in a blameless environment to support the continuous improvement of the team. At Red Hat, your individual contributions will have more visibility than at most large companies, and visibility means career opportunities and growth.
What you will do:
- Contribute code to increase the scalability and reliability of the service
- Contribute software tests and participate in peer review to increase the quality of our codebase
- Help and develop peers’ capabilities through knowledge sharing, mentoring, and collaboration
- Participate in a regular on-call schedule, including occasional paid weekends and holidays
- Practice sustainable incident response and blameless postmortems
- Resolve customer issues escalated from our Global Support team
- Work within a small agile team to develop and improve SRE software, support your peers, plan, and improve your skills
What you will bring:
- Bachelor’s degree in computer science or a related technical field involving software or systems engineering; direct experience that demonstrates your ability and interest in SRE is a plus
- Some experience programming in at least one language like Python, Golang, Java, C, C++, or another object-oriented language
- Experience working with public clouds like Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure
- Ability to collaboratively troubleshoot and solve problems in a team setting
- Some experience troubleshooting an as-a-service offering, e.g., Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS), etc.; some experience working with complex distributed systems; direct experience with Kubernetes or Red Hat OpenShift is a plus
- Demonstrated ability to debug, optimize code, and automate routine tasks
- Basic understanding of Unix or Linux operating systems
The following are considered a plus:
- 3+ years of software engineering experience using object-oriented languages; Golang is a plus
- 3+ years of experience managing Linux-based systems in a public cloud like Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure
- 3+ years of experience with enterprise system monitoring; knowledge of Prometheus is a plus
- 1+ year(s) of experience delivering hosted cloud services
- 1+ year(s) of experience with Kubernetes
- 1+ year(s) of experience with containers on Linux
- Excellent communication skills in a global team environment
- Demonstrated ability to quickly and accurately troubleshoot system issues
- Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP
#LI-REMOTE
About Red Hat:
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.
