Reed Recruitment Hiring for Client Services Representative Job at Remote , Ireland Full Time

The job in a nutshell:

The Client Services Representative supports administration and financial servicing of client funding requests and provides customer service levels consistent with the business objectives of our client.

Main responsibilities include:

• Provide outstanding customer service via telephone, email and written correspondence.

• Reviews clients’ aged debtors/creditors and bank statements

• Allocate incoming payments against outstanding invoices as per remittance or client instruction.

• Verification of invoices purchased on a daily basis with the assigned debtor, following prescribed protocol as per the Risk Department and client specific requirements.

• Contact clients and discuss invoices overdue for payment.

The ideal candidate will have the following:

• A college degree is preferred, minimum

• 3 years’ experience in a fast-paced financial services office environment.

• Experience working in a general business environment including accounts receivable, operations, collections.

• Professional customer service and Microsoft Office skills to effectively process client and collateral requests related to servicing a growing portfolio.

• Ability to multi-task and stay focused at high levels of productivity.

• Ability to provide excellent customer service while meeting funding deadlines.

• Excellent verbal and written communication skills.

• Ability to understand and follow written and verbal instructions and directions given by manager.

Job Types: Full-time, Part-time

Salary: €36,000.00-€40,000.00 per year

Additional pay:

• Bonus pay

Benefits:

• Company events
• Flexitime
• Sick pay
• Work from home

Schedule:

• 10 hour shift
• 8 hour shift

Education:

• Bachelor’s (preferred)